Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briahna Rebmann

North Port,US

Summary

Dynamic and detail-oriented professional with a strong background in office management, insurance processing and sales, medical assisting, data entry, and administrative operations. Proven ability to lead teams, streamline processes, and manage complex tasks with accuracy and efficiency. Adept at handling customer service, managing records, coordinating schedules, and ensuring smooth daily operations in fast-paced business environments. Known for excellent organizational skills, attention to detail, problem-solving abilities, and a commitment to delivering high-quality results while supporting both staff and clients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Progressive
12.2023 - Current
  • Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Maintained accurate records of client information including contact details and policy changes.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Identified opportunities for cross-selling additional policies or services to existing customers.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.

Salon Manager

Zoom Tan
09.2021 - 12.2023
  • Managed daily salon operations, boosting client satisfaction and increasing repeat visits
  • Led a team of 10, enhancing service quality and achieving higher customer retention
  • Implemented cost-saving strategies, optimizing resources and improving profitability
  • Resolved client issues promptly, ensuring a positive experience and fostering loyalty

Certified Medical Assistant

Gulf Coast Medical Group
12.2017 - 09.2021
  • Assisted physicians with patient care, improving clinic efficiency and patient satisfaction
  • Managed patient records and appointments, ensuring accurate documentation and streamlined operations
  • Administered medications and performed routine tests, contributing to effective patient treatment plans
  • Coordinated patient care with doctors, streamlined appointment scheduling, and maintained accurate medical records, enhancing overall clinic efficiency
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.

Practice Manager

Gulf Coast Medical Group
08.2016 - 12.2017
  • Maintained confidential records relating to personnel matters.
  • Provided training to new hires on office policies and procedures.
  • Coordinated with insurance companies to verify coverage of services rendered.
  • Conducted regular audits of medical records to ensure accuracy and completeness of documentation.
  • Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
  • Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.

ASSISTANT MANAGER

Anytime Fitness
01.2015 - 12.2016
  • Managed daily operations, improving efficiency and customer satisfaction
  • Trained staff, enhancing team performance and service quality
  • Implemented cost-saving strategies, reducing expenses significantly
  • Resolved client issues promptly, maintaining high retention rates
  • Pioneered new fitness programs, enhancing member engagement
  • Utilized technology to optimize scheduling, reducing wait times and improving satisfaction

Education

ASSOCIATE OF SCIENCE -

State College of Florida-Manatee-Sarasota
03.2025

HIGH SCHOOL DIPLOMA -

North Port High School
North Port
01.2015

Skills

  • Problem resolving
  • Claim Management
  • Medical Billing
  • Customer Service
  • Bookkeeping
  • Organizational Skills
  • Sales
  • Typing
  • Medical records
  • Management
  • Medical Scribe
  • Insurance sales
  • Client satisfaction
  • Compliance
  • Data Entry
  • HIPPA Compliance

Certification

  • P&C Insurance License
  • BLS Certification
  • CPR Certification
  • CCMA Certification.

Timeline

Licensed Insurance Agent

Progressive
12.2023 - Current

Salon Manager

Zoom Tan
09.2021 - 12.2023

Certified Medical Assistant

Gulf Coast Medical Group
12.2017 - 09.2021

Practice Manager

Gulf Coast Medical Group
08.2016 - 12.2017

ASSISTANT MANAGER

Anytime Fitness
01.2015 - 12.2016

ASSOCIATE OF SCIENCE -

State College of Florida-Manatee-Sarasota

HIGH SCHOOL DIPLOMA -

North Port High School

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