Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
References
Timeline
Generic

Brian Adams

Shreveport,LA

Summary

I was raised to be honest and hard working, and had the opportunity to learn many things as from a simple upbringing, Alot of times it was learn how to fix it because cant afford to pay someone to. i do not regret this as it has become very valuable in life.

i have had many opportunities to help others and some time to enjoy my hobbies that have included camping, cars of many types, hiking, kayaking, overlanding, motorcycles of many kinds.

i have helped others to learn as i have taught them to camp, whitewater kayak , paddleboard and automotive and household maintenance.

Most will say "Brian can figure it out and fix it or he knows how to handle it. "

Overview

25
25
years of professional experience

Work History

CSR /General Maintenance Worker

Atex Midest
Shreveport, LA
04.1999 - Current
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Provided customer service support to customers over the phone and by email.
  • Developed and implemented strategies to increase sales volume.
  • Provided customers with product information, pricing and availability.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Responsible for entering customer payments into the accounting software system.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
  • Monitored compliance with safety regulations and quality standards during transport operations.
  • Oversaw loading and unloading activities at warehouses and distribution centers.
  • Prioritized work based on business demands and freight delivery times.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Performed routine maintenance and repairs to ensure building systems are operating at peak efficiency.
  • Assisted in the installation, repair, and replacement of various components such as doors, windows, locks, plumbing fixtures, electrical wiring, wall coverings and flooring.
  • Diagnosed problems related to electrical circuits and replaced faulty switches and outlets.
  • Conducted regular inspections of fire extinguishers and other safety equipment installed in the facility.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Repaired machines, equipment or structures using tools or equipment.
  • Maintained or repaired specialized equipment or machinery.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
  • Recruited, hired, and trained new staff members according to organizational standards.
  • Resolved escalated customer service issues in a timely manner.
  • Collaborated with vendors to negotiate contracts that meet the needs of the organization.
  • Maintained accurate records of all inventory items stored in the facility.
  • Developed plans for emergency response in case of natural disasters or other incidents.
  • Inspected equipment, facility grounds, external building structure and systems on regular basis.
  • Maintained cleanliness and presentation standards to increase appeal of facility.

Education

High School Diploma -

Haughton High School
Haughton, LA
05-1990

Certificate of Completion - Cabinetmaking And Millwork

Bossier Career Center
Bossier City, LA
05-1990

Certificate of Completion - Basic Refrigeration

Bossier Career Center
Bossier Parish
05-1989

Skills

  • knowledge of electrical,plumbing,HVAC, automotive, welding, fabrication,carpentry,millwork,cabinetry

Affiliations

  • camping, overlanding, hiking, backpacking
  • automotive customization, repairs and innovation
  • whitewater kayaker, paddleboarding, general kayaking and canoe

Accomplishments

  • previously wilderness first aid certified
  • previously CPR and AED certified
  • previously whitewater kayak instructor
  • raising kids i can be proud of !
  • multiple awards and accomplishments

References

References available upon request.

Timeline

CSR /General Maintenance Worker

Atex Midest
04.1999 - Current

High School Diploma -

Haughton High School

Certificate of Completion - Cabinetmaking And Millwork

Bossier Career Center

Certificate of Completion - Basic Refrigeration

Bossier Career Center
Brian Adams