Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Brian Adams

Chula Vista,CA

Summary

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

3
3
years of professional experience

Work History

Store Associate/Cashier/Stock Room Associate

Nike Factory Store
San Diego, CA
03.2024 - 02.2025
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled returns and exchanges according to company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed inventory levels to ensure optimal stock availability.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Identified areas where improvements could be made in order to increase efficiency during stocking processes.
  • Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.
  • Maintained cleanliness of the stockroom
  • Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
  • Utilized handheld devices for tracking merchandise and updating inventory data.

Sales Associate/Stock Associate

Foot Locker
National City, CA
03.2022 - 12.2023
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Placed special orders or called other stores to find desired items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Organized stockroom shelves according to size, color or style.
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.

Education

Bachelor of Science - Criminal Justice

San Diego State University
San Diego, CA
05-2026

High School Diploma -

Southwest High School
San Diego, CA
06-2021

Skills

  • Customer service
  • Team collaboration
  • Engaging with diverse customers
  • Cash handling
  • Store organization
  • Product knowledge
  • Multitasking Abilities
  • Retail transactions processing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Associate/Cashier/Stock Room Associate

Nike Factory Store
03.2024 - 02.2025

Sales Associate/Stock Associate

Foot Locker
03.2022 - 12.2023

Bachelor of Science - Criminal Justice

San Diego State University

High School Diploma -

Southwest High School

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