Brian Aiken
Wilmington,DE
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
27
27
years of professional experience
Work History
Manager, Video Operations
Comcast
11.2021 - 12.2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Communications Coordinator/Event Planner
State of Delaware Department of Human Resources
04.2019 - 11.2021
- Delivered clear, concise reports to senior leadership on the effectiveness of various communication strategies.
- Monitored industry trends and competitor activities to inform ongoing communication strategy adjustments.
- Improved employee satisfaction by fostering open communication channels and addressing concerns promptly.
- Took photographs and videos during special events for promotional materials and social media pages.
- Created content for company intranet and regularly posted documents, updates and clear communications pathways.
- Spearheaded employee training programs in effective communication techniques, elevating overall team performance.
Communications Supervisor
State of Delaware Division of Social Services
10.2016 - 03.2019
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Monitored industry trends and competitor activities, making recommendations for adjustments in company messaging strategy as needed.
- Oversaw the production of high-quality written materials, including newsletters, reports, and presentations for various stakeholders.
- Mentored junior team members in best practices for effective communication, fostering professional development within the department.
- Managed media relations for organizations to produce successful results.
Executive Producer
Good Works Productions
04.2014 - 10.2016
- Developed production plans and organized resources to achieve prompt delivery of projects.
- Drove audience engagement by incorporating feedback from focus groups into the content development process.
- Oversaw all aspects of pre-production, including casting, location scouting, and script revisions to ensure optimal results.
- Hired, trained and managed production staff and crew members to build highly qualified team and boost overall performance.
- Coordinated post-production efforts such as editing, sound design, and visual effects to finalize projects according to client expectations.
Producer
The Comcast Network/NBC Sports Philadelphia
01.2009 - 02.2014
- Monitored production and evaluated performance against set targets, making adjustments to areas of weakness.
- Led brainstorming sessions with creative teams to develop unique story concepts that resonated with target audiences.
- Developed project budgets and managed production costs.
- Collaborated with marketing and advertising teams to achieve successful launch of projects.
- Established strong relationships with clients, resulting in repeat business and increased referrals.
Segment Producer
The Comcast Network
04.2003 - 12.2008
- Created local and national news for news programming, conducted interviews, and managed the graphics department using animation for shows
- Facilitated communication between production staff and other departments to synchronize work.
- Interacted with the production department to coordinate technical aspects of newscasts and assisted reporters in gathering information for stories
- Directed the production department on technical aspects of newscasts and shows.
Account Executive
Comcast Cable Communications
01.2001 - 03.2003
- Organized customer service materials for employees, updated job aids and learning tools on the company's internal communication platform, and supported the development of new policies.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
News Director
WRTI-FM
05.1997 - 12.2000
- Managed 20 news anchors and reporters and produced feature-length news and sports stories.
- Delivered news, sports, and weather to the station's listening audience, which covered more than 30 counties in Pennsylvania, New Jersey, and Delaware.
- Negotiated contracts with freelance contributors, securing top-tier talent while controlling costs effectively.
- Aligned editorial calendar with marketing initiatives to maximize promotional opportunities for station programs and events.
- Served as Host, Executive Producer, and Engineer for the station's public affairs programming.
Education
Bachelor of Arts - Communications
Temple University
Philadelphia, PA08.1997
Skills
- Strategic Communications
- Key Relationship Building
- Budget Administration
- Team Building/Leadership
- Talent Acquisition
- Opportunity Identification
- Department Oversight
- Brand Management
- Emotional Intelligence
- Content Writing/Editing
- Partner/Public Relations
- Technology Implementation
- Concept Development
- Guest Interviewing
- Television Broadcasting
- Project Management
- Event Coordination
- Creative Producing
Awards
- Caribbean Tourism Organization - Best Show (2013)
- Mid-Atlantic Emmy Nomination - Outstanding Achievement, Historical, Cultural, Program, Special National Association of Black Journalists - Best Documentary (2011)
- Mid-Atlantic Emmy Nomination - Outstanding Achievement/Documentary (2010)
Timeline
Manager, Video Operations
Comcast
11.2021 - 12.2023
Communications Coordinator/Event Planner
State of Delaware Department of Human Resources
04.2019 - 11.2021
Communications Supervisor
State of Delaware Division of Social Services
10.2016 - 03.2019
Executive Producer
Good Works Productions
04.2014 - 10.2016
Producer
The Comcast Network/NBC Sports Philadelphia
01.2009 - 02.2014
Segment Producer
The Comcast Network
04.2003 - 12.2008
Account Executive
Comcast Cable Communications
01.2001 - 03.2003
News Director
WRTI-FM
05.1997 - 12.2000
Bachelor of Arts - Communications
Temple University
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