Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Release of Information Specialist 1
Kaiser Permanente
, CA
07.2015 - 09.2023
Reviewed patient records to determine releasable information according to HIPAA regulations.
Compiled and organized medical documents for release of information requests.
Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
Searched electronic health record system for requested documents.
Verified accuracy of released information prior to dissemination.
Created reports summarizing data from release of information requests.
Collaborated with departments within the organization to ensure compliance with applicable laws regarding access to protected health information.
Prepared correspondence notifying requestors when additional documentation is needed prior to releasing requested documents.
Generated tracking numbers for each request received and tracked progress through completion.
Admitting Representative
Kaiser Permanente
Roseville, CA
10.2011 - 07.2015
Assisted in the registration process by obtaining patient demographic information and insurance information.
Processed admissions paperwork accurately and efficiently.
Coordinated pre-admission testing with physicians, nurses, or other staff members.
Maintained confidentiality of all patient records according to HIPAA regulations.
Provided general administrative support to Admitting Department personnel as needed.
Managed incoming calls from patients, families, and other health care providers regarding admissions related issues.
Performed bed assignments for admitted patients in accordance with departmental policy and procedures.
Managed financial counseling for uninsured or underinsured patients including providing assistance with applications for public aid programs such as Medicaid and Medicare.
Cashier Receptionist
Kaiser Permenente
Roseville, CA
11.2010 - 09.2011
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
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