Seasoned FC Associate at Amazon, adept in Process Guide Training and problem-solving, significantly reduced NPC pallet count through innovative FIFO solutions. Supervised teams at Greensburg Construction, enhancing performance and safety. Known for exceptional leadership and operational efficiency, consistently meeting targets with a keen focus on customer satisfaction and team productivity.
Overview
8
8
years of professional experience
Work History
FC Associate
Amazon
New Stanton, PA
08.2024 - Current
Acquired direct experience in scheduling time as a Pg to access various locations.
Monitored time-on-task through app usage.
Supported AAs in managing their tasks.
Demonstrated exceptional dedication to understanding customer needs.
Utilized labor tracking tools for associate performance oversight.
Managed accurate documentation of pallet counts for RPND.
Detected inefficiencies in the NPC system and implemented a FIFO-based solution, achieving almost zero NPC pallet count.
Checked RPND and 5S areas for compliance each morning.
Coordinated shift handoff procedures efficiently.
Leveraged Opstech Solutions platform to manage tech-related problem tickets.
Aided operation managers in achieving daily targets without compromising quality.
Identified operational issues and implemented solutions.
Handled various problems associated with shipment issues and detailed product specifications
Committed to additional work hours and shifts during high demand periods, achieving on-time shipping targets.
Strictly followed safety guidelines to prevent injuries.
Supervisor
Greensburg construction products
Greensburg, PA
10.2021 - 04.2023
Assigned tasks to individual workers based on their skillset while delegating authority appropriately.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Prepared and planned worksites to help jobs run smoothly.
Adhered strictly to all company policies concerning employee conduct and disciplinary actions.
Ensured proper maintenance of tools and equipment used by the crew.
Delegated daily tasks to team members to optimize group productivity.
Inspected cleanliness, organization and safety of job sites after every shift.
Assisted with budgeting by keeping track of labor hours and expenses.
Diagnosed and corrected equipment and machinery malfunctions.
Crew Leader
Urban Outdoor Design
Norvelt, PA
03.2017 - 09.2021
Supervised project contributions to meet organizational deadlines and expectations.
Managed multiple employees in various job tasks throughout phases of project completion.
Assisted with diverse construction challenges to help team and customer.
Directed team of 10-15 crew members in daily operations and assigned tasks.
Mentored newly hired crew members to prepare each for job roles.
Operated equipment with strong focus on safety and ground communication.
Completed minor adjustments and repairs to assigned equipment.