Brian Alikhani

Establish an innovative IT organization within a $4B construction union, formulating and executing a three-year digital strategy that aligned technology initiatives with organizational objectives to enhance operational workflows. Lead comprehensive digital transformation projects in collaboration with senior leadership, cultivating a culture of grassroots innovation and continuous improvement. Overhaul IT operations by identifying and eliminating workflow inefficiencies, optimizing engineering processes, and implementing cost-effective technological solutions
• Lead the digital transformation of union membership operations, implementing an outcome-based module that increased revenue by 25% and enhanced the member experience through seamless, omni-channel digital solution
• Modernize the union’s financial ecosystem by integrating mobile payment capabilities, ensuring real-time transactions, improving liquidity, and elevating the member experience
• Renovate billing operations by implementing a paperless system, reducing costs by $250,000 per year and enhancing process efficiency through automation and digital integration
• Optimize member communications by implementing an advanced Robocall platform, reducing process time from 3 days to 3 minutes, cutting costs by $75,000 annually, and boosting operational efficiency
• Deploy an AI-driven, self-learning cyber defense system capable of responding to cyber threats in under 3 seconds, ensuring robust, real-time protection against evolving attacks
• Reduce capital expenditures by $1.5M through the strategic consolidation, revamping, and integration of IT and Telecom infrastructure, optimizing resource utilization and performance

Partnered with executives to lead a transformation initiative that streamlined business processes through best practices and a single electronic health platform. Defined a technology roadmap for scalable, secure infrastructure and applications. Executed a global data center and network outsourcing program, enhancing availability, reliability, and compliance. Built a high-performing team to support infrastructure, application development, security, and end-user services
• Implemented Electronic Health Record (EHR) platform for behavioral health in record time resulting in $1M cost avoidance and secured $125,000 subscription discount through tenacious negotiation
• Developed and implemented a web-based executive dashboard providing real-time, organization-wide business metrics, enabling data-driven decision-making at the leadership level
• Reduced IT expenses by $500,000 annually through introduction of private cloud and advanced virtualization platforms
• Renegotiated the contract with the MPLS cloud provider, achieving annual savings of $130,000 and enhancing overall cost-efficiency in cloud operations
VP, IT

Hired to lead the transformation of resident services, with a focus on optimizing technology systems, streamlining operations, and reducing the total cost of ownership. Spearheaded initiatives to modernize infrastructure, enhance service delivery, and drive operational efficiencies, aligning IT capabilities with long-term business objectives
• Delivered cost-effective solutions that improved performance, scalability, and sustainability, ensuring a high return on technology investments
• Revamped ailed IT Infrastructure in record time by introducing high-availability private and public cloud platforms
• Boosted revenue by 30% through implementation of advanced EHR, CRM, and POS platforms providing key benefits for sales, marketing, service and other teams.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols
• Increased company growth through collaboration with sales and marketing departments
• Established, repaired and optimized networks by installing wiring, cabling and devices
• Employed optimal safety practices to reduce worksite complaints and hazards

Led global team overseeing application development, maintenance, and transformation across HR, Legal, Finance, Marketing, and Operations for 80,000 teachers. Directed end-to-end delivery of Enterprise Shared Services, including Web, Content, and Collaboration. Unified previously siloed teams to align development and sustainment efforts with organizational goals
• Set and administered $4M yearly budget with no overages
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
• Led development of business operation processes and policies
• Prioritized and allocated valuable resources to meet business targets
• Built transaction level data warehouse that tracked several thousand customer shopping and learning histories
• Oversaw 12-week project to replace legacy systems with Oracle 12.2.8 ERP solution