Brian Alikhani

Build an innovative IT organization for a $4B construction union, driving a 3-year digital strategy aligned with business goals to streamline processes. Lead complex digital transformation initiatives through collaboration with senior stakeholders, fostering a culture of grassroots innovation and continuous improvement. Transform IT operations, eliminating workflow bottlenecks and optimizing engineering activities with cost-effective solutions
• Increase revenue by 25% through the implementation of an outcome-based union membership module, delivering integrated, seamless digital solutions with an omni-channel, member-centric experience.
• Lead the transformation of Accounts Receivable processes by developing mobile applications, enabling real-time payment of dues and fees, resulting in enhanced member engagement and improving cash flow efficiency
• Develop and implement a paperless billing system, achieving $250,000 in annual savings and streamlining operations for greater efficiency
• Deploy an advanced Robocall platform, cutting process time from 3 days to 3 minutes, leading to $75,000 in annual cost reductions and significantly enhancing operational efficiency
• Launch an AI-driven, self-learning cyber defense system, capable of responding to cyber threats in under 3 seconds, ensuring robust, real-time protection against evolving attacks
• Reduce capital expenditures by $1.5M through the strategic consolidation, revamping, and integration of IT and Telecom infrastructure, optimizing resource utilization and performance

Partnered with executives to lead a transformation initiative that streamlined business processes through best practices and a single electronic health platform. Defined a technology roadmap for scalable, secure infrastructure and applications. Executed a global data center and network outsourcing program, enhancing availability, reliability, and compliance. Built a high-performing team to support infrastructure, application development, security, and end-user services
• Implemented Electronic Health Record (EHR) platform for behavioral health in record time resulting in $1M cost avoidance and secured $125,000 subscription discount through tenacious negotiation
• Developed and implemented a web-based executive dashboard providing real-time, organization-wide business metrics, enabling data-driven decision-making at the leadership level
• Reduced IT expenses by $500,000 annually through introduction of private cloud and advanced virtualization platforms
• Renegotiated the contract with the MPLS cloud provider, achieving annual savings of $130,000 and enhancing overall cost-efficiency in cloud operations

Hired to lead the transformation of resident services, with a focus on optimizing technology systems, streamlining operations, and reducing the total cost of ownership. Spearheaded initiatives to modernize infrastructure, enhance service delivery, and drive operational efficiencies, aligning IT capabilities with long-term business objectives
• Delivered cost-effective solutions that improved performance, scalability, and sustainability, ensuring a high return on technology investments
• Revamped ailed IT Infrastructure in record time by introducing high-availability private and public cloud platforms
• Boosted revenue by 30% through implementation of advanced EHR, CRM, and POS platforms providing key benefits for sales, marketing, service and other teams.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols
• Increased company growth through collaboration with sales and marketing departments
• Established, repaired and optimized networks by installing wiring, cabling and devices
• Employed optimal safety practices to reduce worksite complaints and hazards

Led global team overseeing application development, maintenance, and transformation across HR, Legal, Finance, Supply Chain, Marketing, and Operations for 80,000 teachers. Directed end-to-end delivery of Enterprise Shared Services, including Web, Content, and Collaboration. Unified previously siloed teams to align development and sustainment efforts with organizational goals
• Set and administered $4M yearly budget with no overages
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
• Led development of business operation processes and policies
• Prioritized and allocated valuable resources to meet business targets
• Built transaction level data warehouse that tracked several thousand customer shopping and learning histories
• Oversaw 12-week project to replace legacy systems with Oracle 12.2.8 ERP solution

Directed operations across multiple locations, driving daily and long-term goals. Collaborated with leadership and the board to shape operational strategy. Set departmental performance targets, provided corrective feedback, and optimized workflows to enhance productivity and resource utilization
• Led projects to boost sales productivity using change methodologies to increase sales revenue by 35% and sales productivity by 40%
• Spearheaded innovative approaches to resource allocation and strategic planning
• Leveraged professional networks and industry knowledge to strengthen client relationships
• Assisted with sales and marketing strategies to foster achievement of revenue goals
• Oversaw supply chain functions to verify inventory levels and budget adherence
• Monitored expenditures to mitigate risk of overages