Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Brian Allyn

Seattle,WA

Summary

Skilled Senior Analyst with exceptional teamwork, leadership, and communication skills. Over 7 years of experience working on large-scale projects and handling daily operational requests. Exceptional technical understanding to meet project deadlines.

Has a background in providing strategic insights and actionable recommendations. Delivered key contributions to cross-functional teams, driving efficiency and process improvements. Demonstrated expertise in data analysis and problem-solving.

Overview

12
12
years of professional experience

Work History

Life Safety Senior Analyst

Accenture
07.2022 - Current
  • Support the Life Safety, Environmental, Sustainability & Commodities team
  • Troubleshoot and resolve CCure technical issues by identifying problems and researching solutions for physical security
  • Develop reports detailing the pros and cons of various vendors and products (e.g., AEDs, first aid, Workplace Health and Safety)
  • Administer the Accenture Resiliency Tool (ART) on the Salesforce platform, ensuring efficient system functionality, user support, data integrity, and customization to meet organizational needs
  • Provide oversight and guidance as a Level 4 CCure Access Control System Admin for all North America Accenture locations (around 100 offices)
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Generated standard and custom reports to provide insights into business performance.

Location Services Analyst

Accenture
02.2020 - 07.2022
  • Executed location services including workspace setup, audio-visual support, vendor management, document services, reception, catering, and floor support
  • Independently carried out routine tasks adhering to Workplace Solutions guidelines
  • Acquired knowledge of CCURE 9000, Genetec Omnicast, and Victor CCTV systems, Event Management System (EMS), Work.com, and Salesforce platforms
  • Implemented comprehensive Return to Office (RTO) processes post-COVID-19 pandemic, ensuring compliance with health guidelines and developing solutions to maintain a safe environment for all employees and visitors
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Gathered, organized and input information into digital database.
  • Devised and implemented processes and procedures to streamline operations.

Operations Manager

Blue Danube Productions
05.2018 - 11.2019
  • Managed daily operations including staffing, scheduling, and customer interactions for 250 events a year
  • Audited and placed orders for equipment and supplies, managing budgets effectively
  • Maintained a directory of qualified technicians, scheduling according to skill sets
  • Coordinated between clients and the production team for event accuracy
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
  • Supervised operations staff of 5 technicians regularly, and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Interacted well with customers to build connections and nurture relationships.

Lead Technician

PSAV
06.2016 - 04.2018
  • Led teams of 2-10 technicians in event setup, operations, and teardown for corporate, non-profit, and private events. Supporting 15 events per month.
  • Coordinated with catering managers and banquet teams to ensure smooth event execution, catering to various client requirements for audio, video, and lighting systems
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Monitored and enforced safety measures to mitigate hazards.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Tested components and systems to evaluate performance and identify concerns.
  • Implemented, configured, and optimized safety standards.

Administrative Assistant

Western Washington University
09.2013 - 12.2015
  • Assisted with daily tasks for the Theater and Dance Department Chair
  • Managed data entry, calendar, and created program materials
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Bachelor of Arts - Theatre Arts – Theatre Management and Acting

Western Washington University
Bellingham, WA
01.2015

Skills

  • Technical Skills
  • Advanced expertise in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint), OneDrive, and Salesforce
  • Proficient in CCURE 9000 (Access Control), Genetec Omnicast and Victor CCTV systems, and Event Management System (EMS)
  • Event Management
  • Extensive experience managing live, virtual, and hybrid events, including setup, operation, and teardown of audio, video, and lighting systems
  • Operations and Logistics
  • Proven ability to manage projects, daily operations including staffing, scheduling, vendor management, and equipment procurement within budget constraints
  • Safety and Compliance
  • Knowledgeable in life safety protocols and OSHA regulations, ensuring workplace safety and compliance
  • Client Relations
  • Strong skills in communication, hospitality, and customer service, dedicated to building and maintaining client trust and satisfaction
  • Problem Solving
  • Adept at troubleshooting and resolving technical and operational issues, with a strategic approach to finding effective solutions
  • Data Management
  • Proficient in data entry, calendar management, and creating comprehensive reports and program materials
  • Client management
  • Client relationship management
  • Data analysis
  • Performance monitoring
  • Advanced Excel
  • Stakeholder communication
  • Project management
  • Security solutions
  • Verbal and written communication
  • Decision-making
  • Microsoft office
  • Analytical problem solving
  • Complex Problem-solving

Accomplishments

  • Collaborated with team of 5 in the development of redesigning a website over 6 months.
  • Provided support to over 300 CCURE operators in assisting with a rollout of 50,000 badges to employees as a part of a security upgrade.
  • Used Microsoft Excel to develop data report spreadsheets including macros and formulas.

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Music
  • Documenting and sharing travel experiences
  • Video Gaming
  • Camping

Timeline

Life Safety Senior Analyst

Accenture
07.2022 - Current

Location Services Analyst

Accenture
02.2020 - 07.2022

Operations Manager

Blue Danube Productions
05.2018 - 11.2019

Lead Technician

PSAV
06.2016 - 04.2018

Administrative Assistant

Western Washington University
09.2013 - 12.2015

Bachelor of Arts - Theatre Arts – Theatre Management and Acting

Western Washington University

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Brian Allyn