Brian Ammons
The Woodlands,TX
Summary
Experienced Manager with 31 years working Multiple Styles of Retail. Highly Driven Motivated Manager who can bring great experience to your company if given the chance. Also have held numerous Management Positions of all levels in retail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
HomeGoods
11.2019 - 07.2024
- Oversaw interviewing processes, onboarding procedures, and maintained P&L while enhancing customer service.
- I also Partner with our TJ-Maxx Management Team to help when needed and to ensure we are all on the same page.
- I make sure to partner with our Assistant Manager of Merchandising to assist and help ensure all signage is posted correctly. I also assist with the Merchandising of the store ensuring a clean well Merchandise and easy shopping experience for our customers.
(Relief) Store Manager
Circle K
06.2019 - 11.2019
- As a (Relief) Store Manager I cover stores with in a specific market. I cover for other Store Managers who our on leave or taking vacations. I'm still responsible for making associates schedule, interviewing and hiring as needed. Also responsible for payroll, sales, merchandising, grocery ordering, training, hold associates accountable and P&L for all stores covered. My personal goal is to leave the store I'm covering in better shape then when I took over.
Assistant Store Manager
Ross Dress For Less
10.2017 - 05.2019
- Responsible for making the Store's Weekly Schedule. Partnerships with the Leadership Team to create the Store's Weekly Business Plan. Responsible for Monthly Supply Order, Hiring, Onboarding & Term of Associates as needed. Responsible for the Front End and Back End of the Store including Cash Office. Responsible for the Performance of the overall Store Loss Prevention Program. Responsible for the overall training for all new associates and yearly training for all associates as needed. Responsible for the Stores Overall Payroll and Monthly P&L Results. Responsible for customer service surveys and the results of these surveys. Coaching associates on best practices to help ensure excellent customer service. Will complete multiple daily observations of the customer service dept. Observing associates and coaching on the spot.
Loss Prevention/Safety Manager
THE DUMP
02.2016 - 12.2016
- Responsible for overseeing 9 hourly Loss Prevention Associates, Responsible for Loss Prevention interviewing, hiring, and onboarding. Performing on site drug test for all new hires, including random drug test on currently employed associates.
- Creating weekly schedule, completing and issuing yearly performance reviews. Responsible for conducting weekly and monthly safety and security audits. Responsible for spot checking staged to go deliveries for accuracy. Responsible for P&L line items that pertain to the Loss Prevention program. Partner with store leadership team daily to ensure lines of communication are open.
Account Manager Trainee
AARON'S
10.2015 - 02.2016
- (MIT) Account Manager in training: Oversaw the completion of the stores daily call log to our clients.
- Responsible for calling and setting up times customers can come in and make a payment on their account. Would have to complete field visit to collect payment or to arrange a time for completion of there payment.
Furniture Sales Associate
ROOMS TO GO
09.2014 - 05.2015
- 100% Commission Base Sales Associate: Furniture Sales.
Softlines / Operations Manager
GOLF GALAXY
09.2009 - 02.2014
- Company Overview: A Dick's Sporting Goods Co.
- Was responsible for the overall performance of the Apparel and Shoe Dept's (Men's & Women's). Planogram execution sales goal expectation, timely processing of all merchandise to ensure quick flow to the sales floor. Oversaw all Operational Dept's front end, back end and cash office execution. Ensuring customer service is number one and that the associates are trained to ensure excellent customer service is provided. Review monthly P&L results along with the Store Manager to ensure we are maximizing all line items to ensure we meet company expectations.
District Loss Prevention Manager
DICK'S SPORTING GOODS
01.2008 - 06.2009
- Responsible for a total of 12 stores (Multi Unit), Oversaw all training and coaching of new and existing Loss Prevention/Safety programs. Weekly conference call with each store leadership team. Was responsible for monthly security and safety audits (Each Store). Responsible for each stores yearly physical inventory cycle. Responsible for line items on the P&L that pertain to Loss Prevention. Responsible for all internal and external investigations.
District Asset Protection Manager
THE HOME DEPOT
09.2003 - 12.2007
- Responsible for a total of 12 stores (Multi Unit), Was responsible for a total of 20 Loss Prevention Associates 3 Salaried Managers and 17 Hourly Investigators. Responsible for all Loss Prevention training and for completing yearly performance reviews.
- Oversaw all training and coaching of new and existing Loss Prevention/Safety programs. Weekly conference call with each store leadership team. Was responsible for monthly security and safety audits (Each Store). Responsible for each stores yearly physical inventory cycle. Responsible for line items on the P&L that pertain to Loss Prevention. Responsible for all internal and external investigations.
- Also was responsible for Hazardous Material Disposal (HHM). Coaching and training all associates in all 12 stores on the policies and procedures.
Education
High School Diploma - undefined
North High School
Torrance, CA01.1992
Skills
- Key Holder
- Team Lead
- ASM
- Sales
- Inventory
- Management
- Scheduling
- Training
- Merchandising
- Team Building
- Operations
- Retail
- Customer Service
- Cash Handling
- Word
- Microsoft Excel
- Inventory Management
- Microsoft Office
- Excel
- Microsoft Word
- MS Office
- Furniture Sales
- Planograms
- Store Management Experience
- Recruiting
- Assistant Manager Experience
- Operations Management
- Pricing
- Profit & Loss
- Account Management
- Interviewing
- Sales Management
- Payroll
- Research
- Forecasting
- Conflict Management
- Loss Prevention Reports
- Software
- ASPECT
- Total Secure
- Case Management
- Kronos
- POS Applications
Certification
- Wicklander-Zulawski & Associates, Inc, 2003-09-01
- Criminal Interview and Interrogation Techniques
- Handcuff Training, 2004-09-01, Trained by a former Police Officer (Trainer). Provided by Home Depot.
- Asset Protection Field Faculty Trainer, 2007-04-01, 2007-12-01, Trained new Asset Protection Managers & District Asset Protection Managers.
- Basic Instructors Skill Training, 2006-02-01
- Advanced Instructors Skill Training, 2006-02-01
Timeline
Assistant Manager of Operations
HomeGoods
11.2019 - 07.2024
(Relief) Store Manager
Circle K
06.2019 - 11.2019
Assistant Store Manager
Ross Dress For Less
10.2017 - 05.2019
Loss Prevention/Safety Manager
THE DUMP
02.2016 - 12.2016
Account Manager Trainee
AARON'S
10.2015 - 02.2016
Furniture Sales Associate
ROOMS TO GO
09.2014 - 05.2015
Softlines / Operations Manager
GOLF GALAXY
09.2009 - 02.2014
District Loss Prevention Manager
DICK'S SPORTING GOODS
01.2008 - 06.2009
District Asset Protection Manager
THE HOME DEPOT
09.2003 - 12.2007
High School Diploma - undefined
North High School
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