Brian Anchor
Mount Airy,MD
Summary
Results-driven Sales Manager bringing 20 years of experience in snap on product and sales development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
24
24
years of professional experience
Work History
Office Manger /Warranty Administrator
Fred Frederick Chry Dodge Jeep Ram
Laurel , Maryland
10.2022 - Current
- Generated reports on warranty performance metrics including turnaround times and resolution rates.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Monitored employee performance and provided feedback to improve productivity.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Identified areas for improvement within the shop to increase efficiency levels.
- Worked closely with management team to develop long-term strategies for shop operations.
- Trained, coached and supported staff members to maximize productivity.
- Work with Chrysler to repair damaged car from 4 different shipping ports. Increased work load from $80k a year to $450k a year in repairs.
Snap on Tools Franchise
Snap On Tools
Mount Airy, MD
06.2015 - 10.2022
- Managed complete business operations by performing sales planning and financial functions.
- Manage 300 plus customer and 100 plus shop for sales and collections.
- Stayed up-to-date on product changes and new products and educated customer's on current features and capabilities.
- Perform training classes for customers on handheld diagnostics. (Automotive scanners, HD truck scanners, TPMS tools , EVAP Smoke machines and more.
- Reviewed and processed warranty claims to ensure accuracy of all information.
Diagnostic Sales Developer
Snap On Tools
Harrisburg, PA
01.2006 - 06.2015
- Work with FPT team to develop 35 franchises. Supported sales team members to drive growth and development.
- Maintained communication with shopkey account and snap on franchises to facilitate development of sales opportunities.
- Trained newly hired franchises in market research, identifying sales lead prospects and relationship development.
- Perform training class for franchises and customers on snap on scanners, lab scopes, Evap smoke machine and TPMS tools.
- Sell shopkey information system from leads from franchises and prospecting from training class and franchises training rides.
- Built sales forecasts and schedules to reflect desired productivity targets.
Snap on Tech Rep.
Snap on Tech Systems
Harrisburg, PA
01.2001 - 01.2006
- Worked with 22 snap on franchise to sell snap on equipment and shopkey information system.
- Performed training classes on all equipment and shopkey sales.
- Helped customers and franchisees to grow there business with training and sales of new products.
Education
High School Diploma -
Laurel High School
Laurel, MD06.1985
3 Years Vocational Automotive Training - Automotive Technology
Laurel High School
Laurel, MD07.1985
Skills
- Sales territory growth
- Service-driven sales
- Market intelligence
- 22 years of sales experience
- Understand all of Snap on tools and equipment
- Worked with Microsoft office ( excel, Word, PowerPoint )
Timeline
Office Manger /Warranty Administrator
Fred Frederick Chry Dodge Jeep Ram
10.2022 - Current
Snap on Tools Franchise
Snap On Tools
06.2015 - 10.2022
Diagnostic Sales Developer
Snap On Tools
01.2006 - 06.2015
Snap on Tech Rep.
Snap on Tech Systems
01.2001 - 01.2006
High School Diploma -
Laurel High School
3 Years Vocational Automotive Training - Automotive Technology
Laurel High School
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