BRIAN ASENCIO
New York
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
9
9
years of professional experience
Work History
Branch Senior Ambassador
Capital One Bank
02.2024 - Current
- Managed talent and resources across branches, supporting diverse client needs in absence of a Market Manager.
- Led and mentored ambassadors, fostering professional growth and teamwork.
- Enhanced associate performance through targeted coaching and recognition.
- Collaborated with leadership on performance calls, driving market improvement.
- Analyzed financial metrics to inform strategy and improve operational efficiency.
Branch Ambassador
Capital One Bank
03.2022 - 02.2024
- Supported customers in branch operations, determining service needs to alleviate financial anxiety and assist in reaching milestones.
- Managed vault operations, preparing Federal Reserve bank shipments and accurately documenting vault transactions totaling $600,000 daily.
- Developed and implemented effective work schedules to enhance team performance and operational efficiency.
- Trained and onboarded new employees, fostering a collaborative and knowledgeable team environment.
- Analyzed customer feedback to identify areas for service improvement, driving initiatives that increased client satisfaction.
Property Manager
Jado & Associates
09.2021 - 03.2022
- Managed over $20,000 in monthly rental income, ensuring accurate financial reporting.
- Developed and administered budgets for property maintenance, aligning expenses with financial goals.
- Conducted market analysis to optimize rental pricing and occupancy rates.
- Coordinated tenant relations, addressing concerns to enhance satisfaction and retention.
- Presented and marketed apartments and commercial spaces, driving leasing success.
Sales Associate
Modell's Sporting Goods
08.2016 - 04.2017
- Assisted customers in product selection, enhancing overall shopping experience.
- Trained new sales associates on product knowledge and customer service techniques.
- Implemented promotional displays to increase product visibility and sales effectiveness.
Education
Bachelor of Business Administration - Corporate Finance and Economics
CUNY Queens College
09.2021
Skills
- Computer: Proficient in Microsoft 365, Google Suite, and Vessel
- Languages: Fluent in English and Spanish
Timeline
Branch Senior Ambassador
Capital One Bank
02.2024 - Current
Branch Ambassador
Capital One Bank
03.2022 - 02.2024
Property Manager
Jado & Associates
09.2021 - 03.2022
Sales Associate
Modell's Sporting Goods
08.2016 - 04.2017
Bachelor of Business Administration - Corporate Finance and Economics
CUNY Queens College