Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Baespflug

Sumner

Summary

26 years with Comcast; last 14 years as a CommTech. Hard working, self motivated, and driven to successfully and efficiently complete the task at hand. Consistently achieved or exceeded techinical and other expectations set by Comcast. Helped train new hires and uplift struggling technicians with metrics. Problem solver who willingly tackles projects head on. Collaborates well with team members and across all departments. Driven to learn new skills. Willing to take on added responsibilities to meet team goals.


Overview

14
14
years of professional experience

Work History

SMB Business Technician

Comcast
06.2019 - Current

*Install Internet,phone,and video service for small to medium size businesses.

*Troubleshoot and fix service issues for SMB Business customers.


.

CommTech 4 Installation & Service

Comcast
06.2012 - 03.2019

* Installed and Serviced residential Comcast Internet, CDV, Video, and Home Security.

CommTech 3 Installation & Service

Comcast
07.2010 - 06.2012

* Installed and serviced Comcast Internet, Video, and CDV.

Education

High School Diploma -

Rogers High School
Puyallup, WA
06.1984

Skills

    * Consistently achieved above average CommTech metric numbers through CommTech career

    * Strives to provide excellent customer service

    * Excels at troubleshooting / repairing Comcast service issues

    * Works well with fellow team members to solve technical issues

    *Successfully completes daily work load tasks

    * Member 2022/23 Comcast Safety Committee

    *SCTE Member

    * 2021 "Elite" winner

Timeline

SMB Business Technician

Comcast
06.2019 - Current

CommTech 4 Installation & Service

Comcast
06.2012 - 03.2019

CommTech 3 Installation & Service

Comcast
07.2010 - 06.2012

High School Diploma -

Rogers High School
Brian Baespflug