BRIAN BAGLEY
Boca Raton,FL
Summary
Seasoned food and beverage Director of Operations with 19 years of experience in hospitality, recognized for driving productivity and efficiency. Expertise in inventory management, beverage program development, and staff training to deliver exceptional service. Strong communication, leadership, and problem-solving skills to enhance team performance and customer satisfaction. Committed to elevating guest experiences through a passion for food and beverage.
Overview
14
14
years of professional experience
Work History
Wine and Beverage Director
The Polo Club of Boca Raton
Boca Raton, FL
10.2025 - Current
- Developed beverage programs aligning with club standards and member preferences.
- Managed inventory control ensuring optimal stock levels and product availability.
- Trained and mentored staff on wine service and beverage pairing techniques.
- Collaborated with culinary team to create innovative drink menus for special events.
- Conducted tastings and educational sessions to enhance staff knowledge of wines.
- Established relationships with suppliers to secure high-quality beverage options.
- Oversaw budgeting and financial planning for beverage operations at the club.
- Developed training programs for bartenders and servers regarding product knowledge, responsible alcohol service practices, proper pouring techniques.
- Managed inventory levels of all beverage products to ensure adequate stock was available at all times.
- Ordered supplies such as glassware, beer taps, liquor bottles, kegs and ice machines.
- Negotiated pricing contracts with vendors in order to obtain competitive prices on goods purchased.
- Ensured quality control standards were met for all beverages served.
- Provided leadership and direction to the wine and beverage team, developing positive relationships with staff, suppliers and customers.
- Coordinated special events such as wine dinners or private parties by managing staffing needs and ensuring customer satisfaction.
- Researched industry trends related specifically to wine and spirits so that menus could be updated accordingly.
Director of Operations
Atlas Restaurant Group
Boca Raton, Florida
03.2023 - 09.2025
- Oversaw daily operations across all departments to ensure efficient performance.
- Managed staff scheduling, optimizing team performance and coverage.
- Analyzed operational processes to streamline workflows and reduce costs.
- Resolved customer service issues promptly, maintaining high levels of satisfaction.
- Developed training programs for new and existing employees to enhance skills.
- Conducted P&L reviews to evaluate financial health and drive profitability.
- Coached young managers in effective leadership techniques through group circles.
- Facilitated quality tastings to uphold high food and beverage standards.
Managing Partner
The Standard
Boca Raton, Florida
04.2021 - 08.2022
- Developed comprehensive menu and beverage program, enhancing overall dining experience.
- Streamlined kitchen operations for efficient service delivery.
- Designed training program for kitchen staff to ensure proper execution of menu items.
- Created inventory management system using Yellow Dog to optimize stock control.
- Launched new POS system in collaboration with Toast, ensuring seamless integration.
- Crafted website on Squarespace, managing all content updates independently.
- Constructed menu layout using Adobe InDesign for improved visual appeal.
- Developed five-day training outline for each restaurant position, standardizing onboarding process.
Board of Directors
SOFLO ER
Boca Raton, FL
04.2020 - 04.2022
- Founded non-profit organization to assist families affected by pandemic.
- Executed Christmas fundraisers, benefiting children in need.
- Coordinated distribution of holiday gifts directly to families.
- Secured funding for internet access, supporting households during remote schooling.
- Collaborated with local restaurants for multiple fundraising initiatives.
Director of Operations
Atlas Restaurant Group
Boca Raton, FL
07.2018 - 03.2021
- Launched and developed Loch Bar in Boca Raton's Mizner Park, achieving immediate success.
- Oversaw permitting and construction phases in partnership with general contractor.
- Sourced equipment and installed 200 ft draw for 10-tap keg system.
- Managed relaunch of Ouzo Bay concept to revitalize brand presence.
- Interviewed and onboarded over 75 employees, including chefs and managers, for Loch Bar.
- Maintained beverage costs below 24% through strategic pricing and curated cocktail selection.
- Developed staff training program to promote operational excellence across all positions.
- Collaborated with Atlas Corporate on marketing strategies to enhance brand visibility.
Assistant General Manager
Max's Grille & Bar
Boca Raton, FL
07.2011 - 07.2018
- Managed $2.5 million cocktail and beverage program, driving substantial revenue growth.
- Oversaw wine list of over 100 bottles to enhance guest experience.
- Directed floor activities, achieving weekly revenues surpassing $250,000.
- Coordinated schedules for more than 50 employees to improve operational efficiency.
- Expedited service during peak hours to maintain high customer satisfaction.
Education
High School Diploma -
Swampscott High School
Boston, MA05-2004
Some College (No Degree) - Engineering
Florida Atlantic University
Boca Raton, FLSkills
- Beverage program development
- Inventory management
- Staff training and scheduling
- Supplier negotiation and management
- Quality control
- Customer relationship management
- Wine service training
- Cost analysis and budgeting
- Event coordination
- Team leadership
- Effective communication skills
- Negotiation expertise
- Goal-oriented mindset
- Problem solving strategies
- Marketing strategy and brand promotion
- Financial management and money handling
- Time management techniques
- Sales forecasting and analysis
Accomplishments
• Successful launch of Loch Bar restaurant in Mizner Park.
• Ran a $2.5 Million dollar cocktail and beverage program at Max's Grille.
• Turned The Standard into a Top 10 favorite restaurant in less than one year in the area.
• Successfully managed staff of 100+ employees
• Ran a $2.5 Million dollar cocktail and beverage program at Max's Grille.
• Turned The Standard into a Top 10 favorite restaurant in less than one year in the area.
• Successfully managed staff of 100+ employees
Timeline
Wine and Beverage Director
The Polo Club of Boca Raton
10.2025 - Current
Director of Operations
Atlas Restaurant Group
03.2023 - 09.2025
Managing Partner
The Standard
04.2021 - 08.2022
Board of Directors
SOFLO ER
04.2020 - 04.2022
Director of Operations
Atlas Restaurant Group
07.2018 - 03.2021
Assistant General Manager
Max's Grille & Bar
07.2011 - 07.2018
High School Diploma -
Swampscott High School
Some College (No Degree) - Engineering
Florida Atlantic University