Brian Bagwell

Night Security: Property checks on foot and via cameras. Enforced hotel policies and procedures. Cleaned and stocked restrooms.

• Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
• Maintained clean and neat shuttle for passenger comfort.
• Operated with safety and skill to avoid accidents and delays.
• Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.

• Followed verbal and written instructions to properly move and ship products.
• Prevented load shifting or damage by using bracing and strapping techniques.
• Maintained equipment functionality through routine inspections, cleaning, and preventative maintenance measures as required.
• Assisted in receiving, stocking and distribution of merchandise.
• Maintained clean, orderly work environment free of hazards.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.

• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Attended training courses to build understanding of processes, techniques, and industry.
• Supported organizational objectives with help from existing employees.
• Interacted with customers under supervision to support operational objectives.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Verified cleanliness and organization of storage areas and carts.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
• Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
• Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.