Brian Bainum
Lakewood
Summary
Knowledgeable Desired Position with solid background in delivering high-quality customer service and resolving automotive issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.
Overview
10
10
years of professional experience
Work History
Service Advisor
Lester Glenn Hyundai
10.2023 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Service Advisor
Contemporary Motor Cars
11.2021 - 09.2023
Service Advisor
Mercedes Benz of Caldwell
03.2015 - 10.2021
Education
Bachelor Of Business - Marketing
Drexel University
Philadelphia, PA06.1995
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Listening skills
Timeline
Service Advisor
Lester Glenn Hyundai
10.2023 - Current
Service Advisor
Contemporary Motor Cars
11.2021 - 09.2023
Service Advisor
Mercedes Benz of Caldwell
03.2015 - 10.2021
Bachelor Of Business - Marketing
Drexel University
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