Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Transformed underperforming teams into productive, profitable teams.
Built relationships with customers and community to establish long-term business growth.
Sales Associate
Southern Eagle Distributing
12.2015 - 11.2024
Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Built lasting relationships with clients through outstanding customer service interactions.
Expanded market share through effective prospecting, lead generation, and negotiation skills.
Route Delivery Driver
Southern Eagle Distributing
10.2011 - 12.2019
Delivered products efficiently to assigned routes, ensuring timely customer service.
Conducted pre-trip vehicle inspections to ensure safety and compliance with regulations.
Managed inventory levels during deliveries, minimizing shortages and excess stock.
Operated handheld devices for tracking deliveries and managing customer signatures.
Adhered to company policies regarding safety protocols and delivery standards consistently.
Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
Reduced fuel costs through careful route planning and efficient driving techniques.
Processed payments, made change, and provided receipts.
Completed daily pre- and post-trip vehicle inspections.
Truck Driver
Armellini
03.2009 - 10.2011
Operated and maintained various types of trucks for efficient transportation of goods.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Navigated routes using GPS systems to optimize delivery times and reduce fuel consumption.
Ensured timely and accurate delivery of freight while adhering to company policies.
Managed cargo loading and unloading processes, ensuring secure transport of goods.
Collaborated with dispatch team to coordinate schedules and resolve logistical challenges.
Maintained accurate delivery records and logs in compliance with regulations.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Dropped and hooked trailers and changed configuration of equipment.
Operations Manager
GCR Tire Center
01.2008 - 02.2009
Streamlined inventory management processes to enhance operational efficiency and reduce stock discrepancies.
Coordinated daily operations to ensure timely service delivery and customer satisfaction.
Implemented safety protocols, contributing to a safer work environment for all employees.
Trained new team members on standard operating procedures, fostering a knowledgeable workforce.
Analyzed workflow patterns to identify areas for improvement and optimize resource allocation.
Led team meetings to communicate goals, updates, and performance expectations effectively.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and maintained relationships with external vendors and suppliers.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Office Manager
Firestone Auto Care
12.2006 - 01.2008
Managed daily office operations to ensure efficiency and compliance with company policies.
Coordinated scheduling of appointments and services, optimizing workflow for customer satisfaction.
Oversaw inventory management, ensuring timely supply orders and stock maintenance.
Implemented office procedures that improved communication between staff and customers.
Trained new employees on office protocols and customer service best practices.
Assisted in financial tracking, including invoicing and expense reports for accurate budgeting.
Collaborated with vendors to negotiate terms and maintain positive working relationships.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Project Manager
Country Construction
10.2004 - 12.2006
Coordinated project timelines and deliverables to ensure on-time completion.
Managed communication between stakeholders to facilitate project updates and feedback.
Assisted in budget tracking and resource allocation for multiple construction projects.
Developed and maintained project documentation to enhance transparency and accountability.
Conducted site visits to monitor progress and ensure compliance with safety regulations.
Collaborated with subcontractors to align project goals and quality standards effectively.
Evaluated project performance, identifying areas for process improvement and efficiency gains.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Lead Carpenter
Country Construction
05.2002 - 10.2024
Supervised framing and installation of structures, ensuring adherence to blueprints and building codes.
Trained and mentored junior carpenters in safe tool usage and construction techniques.
Collaborated with project managers to schedule tasks and optimize workflow efficiency.
Conducted quality inspections, identifying issues and implementing corrective measures promptly.
Operated advanced carpentry tools, enhancing precision in cutting and assembly processes.
Developed materials lists, reducing waste through careful planning and resource management.
Completed installations of building structures, trim, flooring, and cabinetry.
Assisted in estimating project costs by analyzing labor requirements and material needs.
Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
Mentored junior carpenters, providing guidance on best practices and improving their skill sets.
Kept team members safe and job sites free of hazards by maintaining good organizational skills.
Improved overall job site safety by conducting regular inspections and addressing potential hazards promptly.
Installed paneling on walls to deaden sound, complete decorations, or absorb shock based on individual customer requirements.
Build custom homes from the ground break to final inspection.
Carpenter Apprentice
Country Construction
06.2000 - 05.2002
Assisted in measuring, cutting, and shaping materials for various carpentry projects.
Operated hand tools and power equipment to complete tasks efficiently and safely.
Collaborated with skilled carpenters to learn techniques and best practices in woodworking.
Maintained clean and organized workspaces to ensure safety and compliance with regulations.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
Gained valuable education in residential and commercial building codes.
Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
Cut materials according to specifications in preparation for installation.
Built flooring, window frames and countertops according to custom carpentry project specifications.
Erect medal buildings by following blue prints and guidelines.