Brian Baker

• Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.
• Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
• Supported, implemented and helped shape test approach by identifying solutions to recurring issues.
• Checked software beyond testing scripts for interconnected problems not covered by established specifications.
• Planned and estimated test activities to determine effort needed to validate quality of product under test.
• Collaborated with personnel to spread good practices, share knowledge and provide tool evaluations and selections support.
• Read, interpreted and followed written test instructions and procedures to accurately test products.
• Raised descriptive, concise and useful defect reports and quality standards to showcase testing process.
• Mentored junior team members efficiently to generate best output.
• Provided technical support to production personnel.
• Updated quality control records and reports.
• Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
• Provided feedback to production team regarding product quality.
• Followed standard operating procedures for inspections and tests.
• Repaired faults, reassembled products, and completed additional tests.
• Followed safety protocols while handling hazardous materials.
• Operated and maintained testing equipment.
• Examined products for imperfections and defects.
• Recorded inspection and test results on data sheets.
• Trained other workers in inspection and testing procedures.
• Assisted in developing inspection and testing protocols.

• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to effectively build rapport and lasting relationships.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Built relationships with customers to encourage repeat business.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.Reviewed project drawings to perform installation activities according to specifications. Developed and executed layout and installation of electrical wiring and fixtures based on job terms.Provided outstanding customer service. Accurately read, understood, and carried out written instructions.Actively suggested operational improvements to enhance quality, improve production times and reduce costs. Attended monthly safety meetings to ensure machine operation safety. Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices. Kept supervisor informed of job progress and material requirementsMaintained record accuracy by using work order reporting system. Used hoists and cranes to lift work pieces to machine. Strong in use of Maximo and history. Good at finding parts on the computer.

• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
• Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
• Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
• Stored and maintained power tools and equipment for each job.
• Installed and wired electrical transformers, service panels, and circuit breakers.
• Inspected worksites and installations to verify compliance with state safety codes.
• Enhanced quality control by inspecting condition of equipment and tools.
• Performed routine and complex maintenance and repairs on various electrical equipment.
• Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
• Fabricated custom and replacement parts according to specifications, using hand tools.
• Replaced and repaired lighting fixtures and electrical control and distribution equipment.
• Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
• Spliced, joined and connected wire to fixtures and other electrical components.
• Troubleshot and repaired malfunctioning systems and components.
• Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
• Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
• Managed business report generation, recordkeeping and supply ordering.
• Examined electrical units for loose connections and broken insulation.
• Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
• Installed 120/208 volt systems and 347/600 volt systems.
• Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
• Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
• Followed state and local building regulations based on National Electrical Code.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
• Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.