Brian Balestrieri
Phoenix,US
Summary
Overall experiences has been in Sales and Customer service. Over 19 years in Wholesale produce (selling, buying, and driving) and retail sales of mattresses and bedding, furniture, hot tubs and saunas. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
Work History
City Carrier Assistant
United States Post Office
06.2024 - 08.2024
- Assisted customers with package pickups, deliveries, and inquiries.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Delivered mail to residents and business within assigned area.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
- Acquired customer signature for registered and insured mail.
- Inspected vehicles daily to ensure safe operation.
- Delivered various types of mail on routes according to strict timelines.
- Loaded mail onto trucks according to established procedures.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Warranty Technician
Chas Roberts
11.2023 - 01.2024
- Performed preventive maintenance and calibration of warranty parts to prevent future malfunctions.
- Documented repair activities in a timely manner for accurate record keeping.
- Utilized technical documentation including schematics and diagrams to identify problems.
- Investigated customer complaints regarding product performance or quality issues.
- Inspected returned products and determined the causes of failure or damage.
- Conducted tests on defective components using specialized tools such as multimeters and oscilloscopes.
- Replaced worn out parts with genuine replacements and ensured proper functionality was restored before returning the product to customers.
- Ensured all repairs were completed within the specified time frame while adhering to safety regulations.
- Educated customers on how best to use their products so that they can enjoy maximum benefit from them.
- Attended training sessions periodically in order to stay updated on new products released by the company.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Gold Flex Rental Agent
HERTZ
12.2022 - 06.2023
- Counter rent, Gold service rent, Return and exit gate flex positions as needed.
- Greeted customers and provided excellent customer service.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Provided detailed explanation of rental policies and procedures to customers.
- Assisted customers in selecting appropriate vehicle based on their individual needs.
Sales Associate
Living Spaces
01.2022 - 01.2023
- Revive- Mattress sales, From July 2022 in Case goods sales and service associate for sales Furniture items such a dining, bedrooms some living room bars and stools
- Also outlet and clearance pieces if similar items and reclining/ life in motion power reclining chair, sofa/ loveseats and sectionals.
Senior Produce Clerk
Sprouts Farmers Market
06.2021 - 10.2021
- Load breaking back room
- Pallet jack certified only
- Also quality inspections of incoming order as well as work then floor stands and table stocking.
City Carrier Assistant (CCA)
United States Postal Service
02.2020 - 07.2020
- Sort Load, vehicle and deliver mail, parcels on assigned route in full or parts.
- Organized packages in route sequence and delivered to correct addresses.
- Scanned items into system to record tracking information.
- Loaded mail onto trucks according to established procedures.
Route Driver
Marin-Sonoma Produce
04.2018 - 02.2020
- Route delivery, order assembly, load truck.
- Delivered goods to customers in a timely and accurate manner.
- Ensured all deliveries were properly documented and signed for.
- Loaded trucks with necessary packages prior to departure.
Vehicle Service Attendant
Enterprise Holdings
11.2016 - 04.2018
- Safety inspection of commercial vehicles are ready to rent and operate safely according to department of transportation standards.
Produce Clerk
Safeway
08.2016 - 11.2016
- Customer service and stock produce shelves
- Also cashier/ check stand.
Inventory control clerk
A&B Produce Company INC
03.2015 - 06.2016
- Inventory Control, Daily inventory counting, researching inventory discrepancies, Working with management and sales staff on products knowledge and maintaining location of products, Making any receiving erros and returns adjustments
- Also assisting in order entry
- Also support in short delivery runs and purchasing short items from local vendors
- Also fill in delivery driver when necessary due to short staffing.
Driver
Spike's Produce
03.2010 - 03.2015
- Assemble orders and load trucks (full packages of fruits and vegetables, and packed in boxes of monetary units of these items as well)
- Maintained and represented company with restaurants and institutions on a delivery route in cities of Contra Costa and Solano Counties.
Sales Staff
California Stools, Bars and Dinettes Dublin
06.2007 - 03.2009
- Based on product knowledge Brand of bars, chairs and table sets, and bar stools, educated customers on quality, options, and styles to make produce purchases
- Along with customer service and sale maintained store appearance
- Also responsible of assembly of products, and assisted in delivery and set up of products in customers homes.
Sales Associate
Paradise Valley Spas
08.2006 - 03.2007
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
Store Manager
Mattress Discounters
02.2003 - 06.2005
- In Sleep Train, s Jump Start program I was a hired sales associate trainee
- Developed rapidly as a sales associate in the Dublin store
- Transpired prior sales experience
- And customer service techniques through training and further coaching to acquire above average performance on the sales floor
- Showing a Significant performance increases as manager in the Livermore store, starting in 11/03
- Coached and motivated a Sales associate on sales probation to finish the period with a % to goal to average at112%
- Also attended and passed Manager's Training Program, promoted to a Store Manager position.
Driver
Spike's Produce
12.1999 - 12.2002
- Assemble orders and load trucks (full packages of fruits and vegetables, and packed in boxes of monetary units of these items as well)
- Maintained and represented company with restaurants and institutions on a delivery route in cities of Contra Costa and Solano Counties.
Driver, Sales/Sales Manger, Assistant Buyer
R & B PRODUCE INC
06.1990 - 04.1999
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered goods and services to customers on time and in excellent condition.
- Secured merchandise, avoiding damage during transportation.
- Performed sales consultations and educated clients on products and services.
- Kept inventory within ideal minimum and maximum levels with skilled management.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
EPA 608 Universal Certification : P27627A97B6F38140 - HVAC Installation And Repair
Apprenticenow
Phoenix, AZ10.2023
Associate of Arts - Audio Recording
Los Medanos College
Pittsburg, CA05.1999
High School Diploma -
De La Salle High School
Concord, CA06.1995
Skills
- Quality Assurance
- Valid Driver's License
- Attention to Detail
- Problem-Solving
- Positive Attitude
- Client Relationship Management
- Time Management
- Verbal and Written Communication
- Dependable and Reliable
- Time Management Skills
- Route Management
- Stocking and Inventory
Timeline
City Carrier Assistant
United States Post Office
06.2024 - 08.2024
Warranty Technician
Chas Roberts
11.2023 - 01.2024
Gold Flex Rental Agent
HERTZ
12.2022 - 06.2023
Sales Associate
Living Spaces
01.2022 - 01.2023
Senior Produce Clerk
Sprouts Farmers Market
06.2021 - 10.2021
City Carrier Assistant (CCA)
United States Postal Service
02.2020 - 07.2020
Route Driver
Marin-Sonoma Produce
04.2018 - 02.2020
Vehicle Service Attendant
Enterprise Holdings
11.2016 - 04.2018
Produce Clerk
Safeway
08.2016 - 11.2016
Inventory control clerk
A&B Produce Company INC
03.2015 - 06.2016
Driver
Spike's Produce
03.2010 - 03.2015
Sales Staff
California Stools, Bars and Dinettes Dublin
06.2007 - 03.2009
Sales Associate
Paradise Valley Spas
08.2006 - 03.2007
Store Manager
Mattress Discounters
02.2003 - 06.2005
Driver
Spike's Produce
12.1999 - 12.2002
Driver, Sales/Sales Manger, Assistant Buyer
R & B PRODUCE INC
06.1990 - 04.1999
EPA 608 Universal Certification : P27627A97B6F38140 - HVAC Installation And Repair
Apprenticenow
Associate of Arts - Audio Recording
Los Medanos College
High School Diploma -
De La Salle High School
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