Brian Barnes
2098 Belmont Circle Conyers,GA
Summary
I am a Disabled Veteran who is an outstanding and hard working leader with a strong work ethic looking for a promising career. Highly motivated and able to perform well under pressure. Consistently recognized for exceptional performance, leadership and communication.
Overview
24
24
years of professional experience
Work History
Machine Operator
Dart Container Corporation
04.2019 - Current
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Replenished materials and supplies as needed to maintain production.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Suggested specific ideas for process, productivity and safety improvements.
- Operated a forklift.
Sales Associate/Certified Pharmacy Technician
Walmart
10.2013 - 04.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Parachute Rigger
U.S. Army Active Duty
03.2009 - 10.2013
- Maintained 100% accountability of all assigned equipment worth more than $1,000,000.
- Provided leadership for 5 personnel who went on to earn promotions.
- Rigged loads to be delivered by air to personnel successfully.
- Packed parachutes for Airborne operations.
- Performed maintenance on parachutes so that they are in working condition.
- Completed 37 Airborne missions.
- Operated a forklift.
- Trained in the use of tear gas and explosives.
- Operated and maintained field communications equipment.
- Led fire team during infantry dismounted battle drills and situational training exercises.
TLE Service Writer
Walmart
01.2006 - 03.2009
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Presented different repair options to customers to help each person make appropriate choices.
- Consulted with customers to assess service requirements and produce accurate orders.
- Responded to customer calls and emails to answer questions about products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Shift Manager
Pizza Hut
05.2000 - 01.2006
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Associates Degree - HVAC
Gwinnett Technical College
Lawrenceville, GA05.2008
Skills
- Great Work Ethic
- Outgoing
- Detail Oriented
- Results-Driven
- Leadership
- Responsible
- Dependable
- Self-Motivated
- Honest
- Focused
- Team Player
- Fast Learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Machine Operator
Dart Container Corporation
04.2019 - Current
Sales Associate/Certified Pharmacy Technician
Walmart
10.2013 - 04.2019
Parachute Rigger
U.S. Army Active Duty
03.2009 - 10.2013
TLE Service Writer
Walmart
01.2006 - 03.2009
Shift Manager
Pizza Hut
05.2000 - 01.2006
Associates Degree - HVAC
Gwinnett Technical College
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