BRIAN BARNHART
Riverside,CA
Summary
Take-charge individual professionally delivering executive support and team leadership to business operations. Dependable and detail-oriented. Able to manage multiple tasks and priorities. Broad experience includes shop management, office management, accounting, database management. Recognized for exemplary customer service, operation execution and team collaboration.
Technical experience and understanding, troubleshooting, repairing. metal fabrication, welding (tig, mig, arc)
Looking to extend my knowledge and experience into a role in management
Overview
19
19
years of professional experience
Work History
Shop Manager
Te Roberts inc
Bloomington, California
10.2021 - Current
- Monitored staff performance and provided feedback and guidance as necessary.
- Ensured compliance with all relevant health, safety and security regulations.
- Utilized technology to improve operational efficiency.
- Instituted a comprehensive maintenance schedule, ensuring all equipment operated optimally.
- Oversaw daily shop operations, ensuring efficient workflow.
- Oversaw shop layout and optimized for maximum efficiency.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Organized and updated schedules to optimize coverage for demands.
- Guided team to consistently achieve daily, weekly and monthly production goals.
Service Supervisor
Nesco/Custom truck one source
Fontana, CA
03.2015 - 09.2021
- Supervised team of 15 employees and delegated duties and responsibilities to each member.
- Delivered exceptional customer service and handled all inquiries and complaints.
- Addressed areas that needed improvement and observed team's performance.
- Aided onboarding team members with one-on-one training sessions.
- Delivered service and support to each customer, paving way for future business opportunities.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Reviewed account and service histories to identify trends and issues.
- Trained new employees on procedures and policies to maximize team performance.
- Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
Technician
Nixon Egli equipment company
Ontario, CA
11.2005 - 02.2015
- Managed quality control and maintained high level of customer satisfaction.
- Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
- Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
- Completed logs and job reports for completed and pending service calls at shift end.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Set up and verified functionality and availability of safety equipment.
- Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
- Checked for leaks and defects on vacuum and mechanical assemblies.
- Inspected finished products for defects and to maintain compliance with federal and corporate standards.
- Used power and hand tools to assemble and align component parts.
- Interpreted technical drawings, blueprints and schematics.
- Prepared products for customers by performing calibrations, inspections and adjustments.
Education
High School Diploma -
Downey High School
Downey, CA06.2004
Skills
- Inspections management
- Excellent personal service experience
- Supervisory role experience
- Outstanding prioritization skills
- Understanding of finances
- Report generation
- Credit card payment processing
- In-store support
- Product organization
- Conflict mediation
- Technologically savvy
- Materials transport
- Process optimization
- Senior leadership support
- Problem-solving abilities
- System implementation
- Adaptive team player
- Store maintenance
- Office equipment proficiency
- Microsoft Office expertise
- Quality control
- Mechanics
- Job inspections
- Material prepping
- Measurements
- Welding equipment
- Welding tool operation
- Drilling and tapping skills
- Brazing ability
- Crane and hoist equipment operation
- Skilled metal worker
- Accuracy
Timeline
Shop Manager
Te Roberts inc
10.2021 - Current
Service Supervisor
Nesco/Custom truck one source
03.2015 - 09.2021
Technician
Nixon Egli equipment company
11.2005 - 02.2015
High School Diploma -
Downey High School