Brian Bate
Management
Piedmont,SD
Summary
Results-driven Professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
38
38
years of professional experience
Work History
Owner / Investigator
Black Hills Investigations
03.2019 - Current
- Investigations for Private and Public sectors
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared annual budgets with controls to prevent overages.
- Conducted audit inspections and independent checks to verify parts and materials.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Security Monitor
GEO Re-entry Services
10.2018 - 02.2019
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Participated in staff meetings, special events, and professional development activities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Permitted entry with escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Identified violators and escorted departing personnel to guard against theft of property.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports of all security breaches and investigations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated suspicious activities and persons to maintain security of premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Traveling Field Agent
U.S. Dept. of Commerce
06.2015 - 09.2018
- Multi-State coverage, Investigate and Search for Public Sector, Conduct multiple Interviews per day across numerous geographical and cultural areas, 95% Travel for position, Certified and Trained to conduct numerous different types of Surveys and Interviews, Work remotely with little to no supervision, Solved escalated issues, improved operations, and provided excellent customer service, Developed a loyal clientele base due to my excellent listening and research skills, as well as a keen understanding of travel budgets, Responded to questions, concerns, and complaints from clients and implemented appropriate solutions, Provided excellent customer service to new and existing clients, resulting in long-term relationships and new travel assignments, Pushed for operational changes that resulted in cost savings and higher profit margins, Saved government programs money by putting in place cost-cutting measures that addressed long-standing issues
Correctional Officer
Meade County Sheriff
07.2015 - 04.2017
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
- Booked new inmates into facility and processed inmates for release.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Assisted in intake and release of inmates.
- Responded to inquiries from inmates and other members of public.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Administered drug tests to inmates.
Traveling Certified Nurses Aide
Self Employed
04.2009 - 04.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 100+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Restaurant General Manager
Developments Diversified LLC (Closed)
04.2007 - 11.2008
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Correctly calculated inventory and ordered appropriate supplies.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Maintained facility and grounds to present positive image.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Orchestrated positive customer experiences by overseeing every area of Restaurant operations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maximized quality assurance by completing frequent line checks.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Store Manager
Sears Holdings Corporation (CLOSED)
06.2006 - 04.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
District Investigator
Sears Holdings Corporation (Business Closed)
07.1999 - 06.2006
- Increased productivity by training and guiding numerous employees at 14 stores within a district.
- Supervised training and Investigations of all Loss Prevention employees within 14 store district.
- Conducted Internal and external theft investigations from beginning to Court appearances.
- Conducted investigations using data analysis and key performance indicators to recover invisible waste and return profit to business bottom dollar.
- Certified Wicklander / Zulawski training for Interview & Interrogation Techniques, Completed Store Coach 'Moneyball' Training for Profit and Loss goals.
- 1 of 300 employees selected company wide tio attend the CLIMB Candidates School. This school taught different aspects of Executive Management styles and Cultural Awareness Instructors Course.
- Responsible for training employees at all 14 Stores in the district, the Cultural Awareness training program that was implemented when Kmart and Sears merged together.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Conducted interviews with witnesses and clients.
- Interviewed and interrogated suspects.
- Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Organized and executed undercover surveillance operations.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Testified in court during [Type] proceedings and trials.
- Conducted impartial investigations into complaints by employees.
- Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
- Obtained admissions of crimes using forensic interviewing techniques.
- Presented information at professional forums, conferences and associations.
- Interviewed officers eligible for promotions and trained new hires in detective unit.
- Boosted productivity by training and guiding 1200 employees.
- Developed system to support KPI applications through collection, integration and management of data.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Trained team members on agency processes, court procedures and investigation strategies.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Installed covert cameras and recording devices in compliance with legal statutes and department policies.
Maximum Security Correctional Officer
Montana State Prison
07.1995 - 06.1999
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented inmate behavior and activities in logbooks.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Provided assistance and guidance to inmates regarding daily activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Established positive working relationships and maintained boundaries with resident offenders.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Administered drug tests to inmates.
Patrol Deputy
Powell County Sheriff's Dept
02.1997 - 04.1998
- Apprehended suspects and searched vehicles for drugs or paraphernalia.
- Patrolled assigned district in [City] and observed area for possible criminal activity.
- Served warrants, summonses, subpoenas and other official papers.
- Investigated and reported incidents in [City].
- Gathered physical evidence and preserves for court.
- Responded to emergency calls and provided appropriate support.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Assessed and managed potential risks and hazardous situations.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Developed and implemented strategies to improve patrol operations.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Provided testimony in court proceedings.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Assisted in special investigations and crime prevention programs.
- Checked vehicle equipment for proper functioning prior to use.
- Thoroughly analyzed criminal information and processed crime scenes.
- Obtained information from arrested subjects to conduct debriefings.
- Trained other officers in firearms and self-defense tactics.
Lead Patrol Deputy
Elko County Sheriff
02.1989 - 06.1994
- Apprehended suspects and searched vehicles for drugs or paraphernalia.
- Patrolled assigned district in [City] and observed area for possible criminal activity.
- Served warrants, summonses, subpoenas and other official papers.
- Investigated and reported incidents in [City].
- Gathered physical evidence and preserves for court.
- Responded to emergency calls and provided appropriate support.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Assessed and managed potential risks and hazardous situations.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Developed and implemented strategies to improve patrol operations.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Provided testimony in court proceedings.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Assisted in special investigations and crime prevention programs.
- Checked vehicle equipment for proper functioning prior to use.
- Thoroughly analyzed criminal information and processed crime scenes.
- Obtained information from arrested subjects to conduct debriefings.
- Trained other officers in firearms and self-defense tactics.
- Reduced process inaccuracies while investigating Person and Property crimes and assisting district attorney prosecution cases.
Deputy Sheriff
White Pine County Sheriff
07.1987 - 02.1989
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Identified suspicious activity and conducted interviews with witnesses to build cases.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Gathered information and evidence to assist in solving crimes.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Served court documents and completed civil process duties for [Number] cases.
- Observed jail and inmate activity to maintain order and safety of [Number] inmates and guards.
- Implemented community policing initiatives to strengthen relationships with local citizens.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Maintained structure and security during court proceedings.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Responded to emergency calls to provide assistance to citizens in need.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored traffic violations, issuing citations as necessary.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored criminal activity in community to identify suspicious activity.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Handled citation and traffic violation paperwork.
- Assisted in special investigations and crime prevention programs.
- Checked vehicle equipment for proper functioning prior to use.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Trained other officers in firearms and self-defense tactics.
Federal Security Vocational Student
Sierra Nevada Job Corps
01.1986 - 10.1986
- Cultivated productive relationships to facilitate objectives.
- Developed and implemented lesson plans for classes or sessions in support of senior staff members.
- Functioned as member of vocational services team and contributed to individual planning process to help meet client needs.
- Gathered, organized and input [Type] data using [Software].
- Kept facilities clean, neat and organized for professional appeal.
- Performed initial screenings and applicant intake.
- Entered and maintained electronic client records for full and easy access to staff members.
- Identified and recommended different resources and training methods to meet client needs.
- Assisted with placing clients in competitive employment.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advocated for students to access available resources.
- Provided resources to support students in achieving career goals.
- Assisted students in exploring and selecting career paths.
- Advised students on educational, career and social opportunities.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Collaborated with parents and teachers to help students reach potential.
- Encouraged students to explore age-appropriate and career-related opportunities.
Education
Forensics Investigations
American Intercontinental University Online
Rapid City, MINo Degree - Interview Training For Dept. of Commerce
Dept. of Commerce Lakewood, CO
Lakewood, CO01.2018
Executive Training - Certificate of Completion -
C.L.I.M.B. Candidates School Hoffman Estates, IL
01.2006
Interviews & Interrogations - Certified -
Wicklander-Zulawski & Associates Inc. San Jose, CA
01.2006
Corrections Academy - Certified -
Montana Law Enforcement Academy Helena, MT
01.1998
P.O.S.T. - Certified Police Officers Equivelancy -
Montana Law Enforcement Academy Helena, MT
01.1997
Public Instruction - Certified Public and Community Instructor -
Wyoming Law Enforcement Academy Douglas, WY
01.1990
Law Enforcement - Certified Police Officer Academy -
Nevada Peace Officers Standards and Training Carson City, NV
01.1988
Skills
- Research skills
- Action planning
- Forensic science
- Background Checks
- Video surveillance systems
- Ethical and honest
- Interrogation skills
- Interviewing witnesses
- Detailed report writing
- Report preparation
- Emergency safety plans
- Business Strategy
- Credit card fraud
- Evidence processing
- Records management
- Surveillance techniques
- Crime scene photography
- Trend monitoring
- Due diligence
- Risk Assessment
- Calm in crisis situations
- Covert investigations
- Labor Relations
- Budget Administration
- Administrative Oversight
- Business Management
- Regulatory Compliance
- KPI Management
- Project Estimating
- Negotiation
- Client Service
- Marketing
- Relationship Building
- Bidding Processes
- Financial Planning
- Financial Management
- Budget Development
- Sales Leadership
- Staff Hiring
- Business Planning
- Business Development
- Project Management
- Small Business Operations
- Quality Management Systems
- Contract Management
- Human Resource Management
- Business Administration
- Talent Development
- Verbal and Written Communication
- Employee Development
- Team Oversight
- Consulting
- Cost Reduction
- Business Marketing
- Customer Relations
- Operations Management
- Business Launch
Timeline
Owner / Investigator
Black Hills Investigations
03.2019 - Current
Security Monitor
GEO Re-entry Services
10.2018 - 02.2019
Correctional Officer
Meade County Sheriff
07.2015 - 04.2017
Traveling Field Agent
U.S. Dept. of Commerce
06.2015 - 09.2018
Traveling Certified Nurses Aide
Self Employed
04.2009 - 04.2014
Restaurant General Manager
Developments Diversified LLC (Closed)
04.2007 - 11.2008
Store Manager
Sears Holdings Corporation (CLOSED)
06.2006 - 04.2007
District Investigator
Sears Holdings Corporation (Business Closed)
07.1999 - 06.2006
Patrol Deputy
Powell County Sheriff's Dept
02.1997 - 04.1998
Maximum Security Correctional Officer
Montana State Prison
07.1995 - 06.1999
Lead Patrol Deputy
Elko County Sheriff
02.1989 - 06.1994
Deputy Sheriff
White Pine County Sheriff
07.1987 - 02.1989
Federal Security Vocational Student
Sierra Nevada Job Corps
01.1986 - 10.1986
Forensics Investigations
American Intercontinental University Online
No Degree - Interview Training For Dept. of Commerce
Dept. of Commerce Lakewood, CO
Executive Training - Certificate of Completion -
C.L.I.M.B. Candidates School Hoffman Estates, IL
Interviews & Interrogations - Certified -
Wicklander-Zulawski & Associates Inc. San Jose, CA
Corrections Academy - Certified -
Montana Law Enforcement Academy Helena, MT
P.O.S.T. - Certified Police Officers Equivelancy -
Montana Law Enforcement Academy Helena, MT
Public Instruction - Certified Public and Community Instructor -
Wyoming Law Enforcement Academy Douglas, WY
Law Enforcement - Certified Police Officer Academy -
Nevada Peace Officers Standards and Training Carson City, NV
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