Brian Lloyd Battad
Murrieta,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
03.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Pizza Delivery Driver
Papa John's Pizza
05.2022 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
Stock Room Associate
Burlington
06.2022 - 08.2022
- Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
- Minimized product damages during transit by properly packing fragile items using protective materials like bubble wrap or foam inserts.
- Supported store''s visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
Education
Bachelor of Science - Global Supply Chain Management
California State University - San Marcos
San Marcos, CA05.2024
Skills
- Recruiting and Interviewing
- Task Delegation
- Operations Management
- Product and Service Knowledge
- Staff Management
- Money Handling
- Business Administration
- Staff Supervision
- Financial Management
- Customer Relationship Management (CRM)
- Google Drive
- Interpersonal skills
- Data analysis
- Inventory management
- Quality control
- Staff training and development
- Technical proficiency
- MS Office
Timeline
Assistant Manager
Papa John's Pizza
03.2023 - Current
Stock Room Associate
Burlington
06.2022 - 08.2022
Pizza Delivery Driver
Papa John's Pizza
05.2022 - Current
Bachelor of Science - Global Supply Chain Management
California State University - San Marcos
Similar Profiles
RAJ PATELRAJ PATEL
Store Manager at Papa John's Pizza,Domino Pizza,Magazine ShopStore Manager at Papa John's Pizza,Domino Pizza,Magazine Shop
Lacy HoffmanLacy Hoffman
Team Member at Papa John's PizzaTeam Member at Papa John's Pizza
Jessica SchmittJessica Schmitt
In-Store Team Member at Papa John's PizzaIn-Store Team Member at Papa John's Pizza
Mark MillerMark Miller
Delivery Expert at Papa John's PizzaDelivery Expert at Papa John's Pizza
Gabryella Diaz NarteGabryella Diaz Narte
Teachers Assistant at Boise State UniversityTeachers Assistant at Boise State University