Brian Bayle
South Glens Falls,NY
Summary
Dynamic professional with 23 years of warehouse and shipping experience, including leadership at Lehigh Cement Company. Proven expertise in customer relations and project management, enhancing operational efficiency and fostering strong client relationships. Skilled in developing effective workflows and training teams, ensuring compliance and satisfaction in all service aspects. Forklift certified. Dependable, hard working and willing to learn new things.
Overview
36
36
years of professional experience
Work History
Self Employed Owner
The Go Two Guys Handyman Services
07.2023 - Current
- Managed daily operations, ensuring timely service delivery and customer satisfaction.
- Developed and implemented efficient scheduling processes for service appointments.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
Shipping Lead
Lehigh Cement Company
11.1993 - 10.2023
- Oversaw shipping operations and ensured compliance with safety regulations.
- Developed efficient workflows for order fulfillment to enhance productivity.
- Trained and mentored new team members on best practices in shipping procedures.
- Collaborated with cross-functional teams to resolve shipping-related issues promptly.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
Commission Sales Associate, Hard Lines
Sears Roebuck
01.1990 - 11.1993
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Assisted in inventory management, ensuring stock levels met customer demands efficiently.
- Collaborated with team members to maintain store presentation and compliance with merchandising standards.
- Utilized point-of-sale systems to process transactions accurately and promptly for customer satisfaction.
- Developed strong relationships with customers, resulting in increased loyalty and positive word-of-mouth referrals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Business Administration
Adirondack Community College
Queensbury, NY12-1999
Skills
- Customer relations
- Small business operations
- Relationship building
- Project management
- Project estimating
- Forklift Certified
- 23 years of warehouse/shipping experience
- 12 years as lead shipper
Timeline
Self Employed Owner
The Go Two Guys Handyman Services
07.2023 - Current
Shipping Lead
Lehigh Cement Company
11.1993 - 10.2023
Commission Sales Associate, Hard Lines
Sears Roebuck
01.1990 - 11.1993
Associate of Science - Business Administration
Adirondack Community College