Summary
Overview
Work History
Education
Skills
Timeline
Calendly
Education | Certification
Software
Calendly
Work Availability
Accomplishments
Work Preference

Brian Castro

Information Technology
Tracy,CA

Summary

Professional IT leader prepared to drive strategic technological initiatives and innovation. Proven track record of enhancing system efficiencies, cybersecurity, and infrastructure management. Strong focus on fostering team collaboration and aligning IT strategies with organizational goals. Adept at adapting to evolving business needs and leveraging technical expertise in areas such as network architecture, software development, and project management.

Overview

21
21
years of professional experience

Work History

Director of Information Technology

BlueSprig Pediatrics
03.2014 - 09.2024
  • Report to the CSO; responsible for managing all aspects of Information Technology, with 4600 employees and 160 ABA therapy centers nationwide.
  • Provide strategic planning; align information technology with agency mission objectives.
  • Successfully executed 2 large mergers in the past 2 years.
  • Consolidate and transition managed service providers.
  • Selected and successfully transitioned outsourced fulfillment services.
  • Deprecated, consolidated or transitioned to BSP core technologies.
  • Supported multiple IAM Okta, and MS IAM.
  • Consolidated EMR, and ITSM platform.
  • Supported and transition from Paycom and UKG to ADP.
  • Supported and transition from Google Workspace to Microsoft Office 365.
  • Supported multiple PBX systems, RingCentral, Cisco Webex calling and Microsoft MS Teams calling.
  • Implemented failover and redundant ISPs across 160 centers nationwide.
  • Performed regular audits and tests of infrastructure and applications.
  • Streamlined IT operations by implementing efficient processes and automation tools, leading to reduced downtime and improved productivity.
  • Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
  • Optimized IT budget allocation by identifying cost-saving opportunities and reallocating resources towards high-impact projects.
  • Established performance metrics for the IT department to monitor progress against objectives, enabling continuous improvement initiatives.
  • Deployed, monitored and maintained system installation, upgrades and network integration.
  • Fostered a culture of collaboration within the IT team through regular meetings, open communication channels, and cross-functional project engagements.
  • Analyzed department and job-related functionality requirements to align technology priorities with business needs.
  • Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
  • Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
  • Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.


Director of Information Technology

Community Medical Centers Inc.
11.2012 - 07.2013
  • Report to the CEO; responsible for managing all aspects of Information Technology
  • Provide strategic planning; align information technology with agency mission objectives
  • Lead the implementation of Electronic Health Record

Chief Information Officer & Compliance Officer

Axis Community Health
06.2003 - 10.2012
  • Report to the CEO; responsible for managing all aspects of Information Technology
  • Provide strategic planning; align information technology with agency mission objectives
  • Oversee IT Department|Facilities Department|Chart Abstraction Department
  • Lead implementation of Chronic Disease Management, Practice Management and Electronic Health Record

Education

Bachelor of Science - Business Management

University of Phoenix, Pleasanton, CA

Certificate - Networking Technology

Heald College, Hayward, CA

Leadership -

Pleasanton, Pleasanton, CA

Skills

  • Technical Support Management
  • IT Infrastructure Management
  • IT Asset Management
  • IT Compliance
  • IT Budgeting
  • IT Procurement
  • Project Management
  • Information Technology Management
  • Infrastructure design
  • IT Strategy Alignment
  • Enterprise-class IT planning
  • IT service management
  • Virtualization Technologies
  • Strategic Planning Technology Integration
  • IT operations management

Timeline

Director of Information Technology - BlueSprig Pediatrics
03.2014 - 09.2024
Director of Information Technology - Community Medical Centers Inc.
11.2012 - 07.2013
Chief Information Officer & Compliance Officer - Axis Community Health
06.2003 - 10.2012
Heald College - Certificate, Networking Technology
Pleasanton - Leadership,
University of Phoenix - Bachelor of Science, Business Management

Calendly

https://calendly.com/brianbcastro-ank1/30min

Education | Certification

  • Bachelor of Science in Business Management, University of Phoenix, Pleasanton, CA
  • Certificate in Networking Technology, Heald College, Hayward, CA
  • Leadership Pleasanton, Pleasanton, Pleasanton, CA

Software

Cisco Meraki

Cisco WebEx

Cisco Calling

Micrsoft Azure

Microsoft 365

Google Workspace

Okta

MS Azure IAM

ScaleFusion MDM

MS Intune

Citrix Xen App

VMware

Barracuda Networks

RingCentral

Paycom

UKG

ADP

Paylocity

QuickBooks

SalesForce

Tableau

MS PowerBI

Citrix Workspace

Verkada

SAGE

SAP Concur

Billcom

Calendly

https://calendly.com/brianbcastro-ank1/30min

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

Implementation of Electronic Health Record and Practice Management:

Developed an RFP, in collaboration with executive leadership assisted in negotiating the terms and conditions, as well the Implementation of Electronic Health Records, and Practice Management systems at multiple healthcare organizations throughout my career.

Implementation of Human Resource Information Systems:

Developed an RFP in collaboration with executive leadership in the selection and implementation of a next generation HRIS platform. This transformational platform provided significant value in time savings via time punches (via app, computer or terminal), reporting to information gathering for streamlined onboarding and separation process leveraging integration with Microsoft or an ITSM. Through several mergers and acquisitions I have experience in leading and assisting the HR team migrating from multiple HRIS systems (Paycom, UKG, ADP).

Implementation of Telehealth Technology Solution:

Worked with leadership to implement Cisco WebEx Cloud prior to th e Covid-19 Pandemic. Leveraging a combination of physical room kits for group session, and VoIP phones to soft phones. This platform was crucial in allowing the organization to continue clinical operations via telehealth and now is a core platform for web meetings, and team collaboration.

Experienced through Mergers and Acquisitions core technologies:

As the organization matured I successfully led the technical team through multiple mergers and acquisitions. Focused on consolidation, deprecation and integration of systems platforms. Implemented a cloud first initiative and moved legacy platforms to the cloud. I have also led migrations in major core platforms such as Microsoft Office 365 to Google Cloud, and Google Workspace and back to Microsoft Azure and Microsoft Office 365.

Implementation of ITIL principles using ITSM:

Another area of importance was the Implementation of a robust ITSM platform Freshservice . Which allowed the adoption of ITIL principles such as change management and problem management modules to improve on the end user experience and to prevent avoidable outages from occurring from patches or updates. This platform adoption provided IT a mechanism to identify problem areas, create a plan to implement an enhancement or fix in addition to a back out plan along with the approval of the committee which allows feedback and visibility. This helped IT prioritize efforts in a concise meaningful manner and provided value to the organization as a result.

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePaid time off401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork from home option

Similar Profiles

CREATE PROFILE
Brian CastroInformation Technology