Proven track record in enhancing client satisfaction and sales. Skilled in relationship building and time management, consistently exceeded sales targets through strategic solutions and exceptional communication. Achieved National Sales Awards multiple times, underscoring commitment to continuous improvement and professional excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Merchant Services Client Services
TruePay LLC
07.2020 - Current
Sales Agent for Credit Card Payment Processor
Cultivated and managed approximately 75 accounts by making calls, in person meetings, and client referrals resulting in $1.5M monthly sales volume.
Developed strong relationships with business owners by establishing trust and understanding their unique requirements.
Worked business owners to implement a dual pricing program for the acceptance of cash and card payments, thus eliminating their monthly processing fees and saving them thousands of dollars annually.
Conducted regular visits with clients to ensure satisfaction and proactively address potential issues.
Achieved individual and departmental service level targets and goals for boarding new accounts.
Account Executive
Accu-Tech Corporation
11.2017 - 07.2020
Sales Executive for a national distributor of Voice, Data, AV, Wireless and Security solutions.
Exceeded annual sales quota by 70% from 2019-2020.
Consistently met sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Negotiated wholesale product pricing and procurement, maintained strong relationships with clients and manufacturers.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
Increased market share within territory through diligent research and identification of new business opportunities.
Outside Sales Representative
Data Optics Cable
11.2008 - 11.2017
Outside Sales Manager for distributor of network infrastructure products from top-tier manufacturers.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Instrumental in incorporating new product lines, identifying new market segments and significantly expanding existing customer base by 27%.
Exceeded monthly sales targets through effective prospecting and client relationship management.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Demonstrated unwavering commitment to customer service, adding new customers while providing premium service levels with existing accounts.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Sales Representative
Communications Supply Corporation
04.1999 - 11.2008
Sales Representative for a national distributor of full range of copper & fiber IP infrastructure and security products and solutions.
Earned President's Club status for outstanding sales achievement in 2005 and 2007.
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in market.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Strong organization and multitasking skills which resulted in exceeding annual sales plans in highly competitive environment.
Participated in trade shows and conferences to network and generate leads.