Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Behnke

Pearland,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety eager to develop and excel in warehouse environment. Brings keen ability to learn and adapt quickly, understanding importance of inventory control and efficient workflow management. Ready to use and develop skills in organization and team coordination in Operations Support Manager role.

Overview

7
7
years of professional experience

Work History

CDC Team Leader, Hiring Manager

IKEA Distribution Center
09.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.

SD Team Leader/Hiring Manager

IKEA Distribution Center
07.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

SD Team Leader

IKEA Distribution Center
11.2017 - Current
  • Improved store safety by conducting regular inspections for potential hazards and violations.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Maintained high levels of accuracy in daily operations.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Assigned tasks to team members to complete within designated time frames.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Evaluated team performance and provided feedback on areas requiring improvement.

Education

Bachelors in Business Administration - Marketing Management

Westwood College of Dupage
Woodridge, IL
05-2014

Skills

  • Warehouse operations
  • Problem-solving
  • Teamwork and collaboration
  • Team motivation

Timeline

CDC Team Leader, Hiring Manager

IKEA Distribution Center
09.2024 - Current

SD Team Leader/Hiring Manager

IKEA Distribution Center
07.2021 - Current

SD Team Leader

IKEA Distribution Center
11.2017 - Current

Bachelors in Business Administration - Marketing Management

Westwood College of Dupage
Brian Behnke