Brian Bentley
Cleveland,OH
Summary
Detail-oriented order picker with a proven track record in picking accuracy and warehouse safety. Committed to maintaining organization and streamlining processes to enhance operational efficiency.
Dedicated professional with experience in order fulfillment and customer service. Known for strong communication and collaboration skills, consistently delivering exceptional support and ensuring timely completion of orders to meet customer needs.
Results-driven warehouse specialist focused on enhancing picking accuracy and maintaining safety standards. Proven ability to conduct inventory checks and collaborate with teams to streamline workflows, ensuring operational integrity and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Order Picker
Indimade Products
Strongsville, OH
11.2025 - Current
- Accurately picked and packed orders according to specifications and quality standards.
- Excellent communication skills, both verbal and written.
- Reported damaged or missing items promptly to maintain operational integrity of warehouse functions.
- Maintained cleanliness and organization of work area to comply with safety regulations.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Conducted regular inventory checks to maintain stock accuracy and prevent discrepancies.
- Collaborated with team members to streamline order fulfillment processes and enhance efficiency.
Parts Counter Sales Person
AutoZone
Cleveland, OH
09.2022 - Current
- Assisted customers in identifying and locating automotive parts and accessories.
- Processed customer orders efficiently using point-of-sale systems.
- Maintained organized inventory, ensuring accurate stock levels for timely replenishment.
- Provided expert advice on product compatibility and installation to enhance customer satisfaction.
- Collaborated with management to streamline workflow processes, improving overall efficiency.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Counselor
Community Assessment & Treatment Services Inc.
Cleveland, OH
12.2007 - 09.2022
- Provided individual and group counseling to clients, fostering emotional healing and personal growth.
- Developed and implemented treatment plans tailored to client needs, ensuring holistic support.
- Facilitated workshops on coping strategies, enhancing client engagement and skill development.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Monitored client progress and adjusted treatment approaches based on feedback and outcomes.
- Led community outreach initiatives, increasing awareness of mental health resources available locally.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Education
Bachelor of Science - Social Work
University of Akron
Akron, OH12-2018
Bachelor of Science -
Cuyahoga
Cleveland, OH05-2012
Skills
- Order picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse safety
- Pallet jack operation
- Pick lists
- Barcode scanning
Timeline
Order Picker
Indimade Products
11.2025 - Current
Parts Counter Sales Person
AutoZone
09.2022 - Current
Counselor
Community Assessment & Treatment Services Inc.
12.2007 - 09.2022
Bachelor of Science - Social Work
University of Akron
Bachelor of Science -
Cuyahoga
Deans list in college at University of Akron in
While I was pursuing my accomplishment of graduating from the University of Akron I earned all A "s", and I made the dean's list in the Spring semester of 2014.