Brian Bergstrom
Columbia,TN
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 30 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
35
35
years of professional experience
Work History
Vice President/Licensed Qualified Manager
Keenan & Associates
07.2020 - Current
- Established a culture of continuous learning within the SIU team by organizing regular training sessions and promoting professional development opportunities.
- Optimized resource allocation by effectively prioritizing cases based on risk level, complexity, and potential financial impact on the organization.
- Led successful multi-agency investigations, working closely with external partners such as law enforcement agencies and regulatory bodies to combat fraudulent activities.
- Managed complex investigations involving multiple parties, coordinating resources to achieve successful outcomes in a timely manner.
- Improved SIU department efficiency by implementing streamlined investigation processes and case management systems.
- Collaborated with internal departments such as claims, underwriting, and legal teams for seamless communication during investigations.
- Reduced fraudulent claims expenses by conducting thorough investigations and collaborating with law enforcement agencies.
- Developed strong relationships with key industry partners, fostering collaboration in fraud prevention initiatives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Provided expert testimony in court proceedings as needed, contributing significantly to case outcomes.
Vice President of Investigations
Status Investigative Group
01.1995 - 07.2020
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Managed caseloads effectively by prioritizing tasks based on urgency and complexity of cases.
- Implemented new surveillance techniques, leading to higher success rates in identifying fraudulent activities.
- Attended continuing education courses to stay current on emerging trends in the field of insurance fraud detection and prevention.
- Improved SIU investigations by implementing efficient case management strategies.
- Provided expert testimony in court proceedings as needed, contributing significantly to case outcomes.
Police Officer
City Of Modesto Police Department
12.1988 - 06.1996
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Education
POST Certificate (Police Academy) - Law Enforcement
Modesto Junior College
Modesto, CA12.1988
High School Diploma -
Fred C. Beyer High School
Modesto, CA06.1987
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Interview techniques
- Investigative expertise
- Attention to Detail
- Planning and coordination
Affiliations
- Member of the NICB
Timeline
Vice President/Licensed Qualified Manager
Keenan & Associates
07.2020 - Current
Vice President of Investigations
Status Investigative Group
01.1995 - 07.2020
Police Officer
City Of Modesto Police Department
12.1988 - 06.1996
POST Certificate (Police Academy) - Law Enforcement
Modesto Junior College
High School Diploma -
Fred C. Beyer High School
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