Dynamic and enthusiastic Axis Certified Professional possessing excellent communication and mechanical aptitude. Demonstrates a strong motivation to learn and adeptly solve problems efficiently. Delivers comprehensive answers and solutions while ensuring an outstanding customer experience.
Overview
15
15
years of professional experience
Work History
Electronics Technician in Physical Security & Lock
UNCW
06.2023 - Current
Maintain and repair physical security infrastructure, including doors, card readers, and control panels, to ensure their optimal performance and prevent potential issues.
Conduct routine maintenance and repair tasks on security camera systems to uphold their functionality and ensure continuous surveillance capabilities.
Support the potential implementation of new physical security doors and/or security camera systems, providing assistance and expertise to ensure smooth integration and effective operation.
Provide support to the locksmith department by aiding in rekeys, core changes, addressing door hardware issues, and assisting with installations as needed.
Ensured consistent quality control by conducting thorough inspections of completed work
Developed comprehensive floor diagrams with security camera locations.
Achieved operational excellence in all assigned projects while adhering to strict safety protocols at all times
Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints
Responded quickly to emergency calls, limiting equipment downtime
Business Owner/Operator
Let Freedom Clean Power Washing, LLC
05.2021 - Current
Engage with customers to understand their requirements and recommend optimal solutions.
Utilize quick decision-making and extensive research to effectively address issues.
Maintain the functionality and organization of building areas and equipment to enhance business productivity.
Act as a key stakeholder overseeing the entirety of organizational operations.
Address customer inquiries regarding pricing, products, procedures, and materials utilized.
Conduct inspections of washing tools, equipment, and materials to identify damage or repair needs.
Safely and efficiently operate pressure and soft washing equipment to meet job specifications.
Ensure equipment is well-maintained and correctly stored between tasks.
Amazon and Ebay Merchant
Self Employed
06.2012 - 04.2021
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Vehicle Mechanic
Self Employed
02.2009 - 03.2019
Maintained tight schedules by coordinating and completing efficient repairs
Maintained high standards of quality for work performed in accordance with regulatory and customer demands
Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions
Changed vehicle oil and replaced filter
Read and followed technical documentation to complete accurate repairs
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements
Test drove vehicles to determine problems and test repairs
Rotated and balanced tires to ensure even wear
Measured depth of current tire tread and educated customers about dangers of low tread
Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets
Vending Machine Owner & Operator
BWB Vending
11.2012 - 04.2017
Arranged and secured materials in chucks, fixtures, or automatic feeding mechanisms
Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences
Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances
Supervised and adjusted machinery when necessary, reducing downtime
Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components
Monitored machine settings and adjusted to correct malfunctions or errors
Agriculture Tent Assistant
Cape Fear Fair & Expo
10.2013 - 11.2016
Assisted in set-up and tear-down of agriculture exhibits and displays
Assisted Agriculture Tent Manager in obtaining products and display items from NC State Fair
Secured and transported exhibits from NC State Fair to Cape Fear Fair
Assisted in agriculture tent layout design
Completed all other assigned fair projects in detail oriented and timely manner
Skills
Axis Certified
Preventive maintenance
Repair Planning
Brake systems understanding
Inventory coordination
Cost-benefit analysis
Self-motivated
Transactions reconciliation
Product procurement
Estimate preparation
Safety awareness
Verbal and written communication
Project support
Issue resolution
Product and service knowledge
Timeline
Electronics Technician in Physical Security & Lock