Brian Boehnlein
Bend,OR
Summary
Dependable auto body repair professional actively pursuing an opportunity to bring value to your team. Skilled in auto body repair and estimation demonstrated over 10 years of industry experience.
Overview
16
16
years of professional experience
Work History
Auto Body Technician
Central Oregon Auto Body
01.2024 - Current
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Lead Technician
Caliber Collision
06.2021 - 04.2023
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Enhanced team productivity by training junior technicians on industry best practices and advanced repair techniques.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Contributed to increased business revenue by upselling additional services based on vehicle needs.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected vehicles to identify and document repair needs.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Prepared surfaces for priming, painting and refinishing.
- Examined vehicles to determine extent of damage and repairs required.
- Inspected completed repairs for accuracy, quality and safety.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Performed structural and non-structural repairs on variety of vehicle models.
- Installed interior and exterior trim, including moldings and emblems.
- Used welding and cutting tools to repair metal body parts.
- Aligned and balanced vehicle frames using laser alignment systems.
- Replaced glass, headlights and other lighting and electrical components.
- Applied sealants, caulks and rust preventatives to protect body and paint.
- Applied primers, sealers and other materials prior to painting.
Auto Body Technician
Main Auto Body
04.2017 - 06.2021
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
- Exceeded company targets for customer ratings on repair quality, communication, and overall satisfaction.
- Followed standard operating procedures to achieve consistent quality of work.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected vehicles to identify and document repair needs.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Enforced compliance with safety regulations when operating equipment.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Examined vehicles to determine extent of damage and repairs required.
- Inspected completed repairs for accuracy, quality and safety.
- Performed structural and non-structural repairs on variety of vehicle models.
- Used welding and cutting tools to repair metal body parts.
- Aligned and balanced vehicle frames using laser alignment systems.
- Applied sealants, caulks and rust preventatives to protect body and paint.
Delivery Driver
FedEx Ground
04.2010 - 01.2017
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far 150 miles from home location.
Estimator/Parts
Gold Motors
10.2008 - 04.2010
- Increased customer satisfaction by providing accurate and timely auto body repair estimates.
- Developed strong relationships with insurance adjusters to facilitate smooth claim processing for clients.
- Enhanced company reputation by consistently delivering high-quality service and maintaining professionalism throughout the estimation process.
- Conducted thorough vehicle inspections to identify all necessary repairs and accurately estimate costs.
- Collaborated with technicians to ensure a comprehensive understanding of required repairs, resulting in more accurate estimates.
- Educated customers on the details of their repair estimates, fostering trust and transparency between clients and the auto body shop.
- Maintained up-to-date knowledge of industry trends and advancements, ensuring accuracy in repair techniques and cost estimation.
- Participated in continuing education opportunities to maintain current certifications and stay abreast of industry advancements related to auto body repair estimation techniques.
- Served as a liaison between customers, insurance companies, and the repair team to facilitate clear communication regarding project expectations and timelines.
- Maintained a clean, organized workspace that projected professionalism and contributed to efficient workflow processes.
- Examined vehicles to determine extent of damage and repairs required.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Improved store sales performance by effectively cross-selling complementary products and accessories to customers.
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Proactively addressed potential inventory issues by closely monitoring supply levels and adjusting orders as needed, preventing stockouts and backorders.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Issued parts to technicians to complete customers' repairs.
- Tracked parts use and charged items to customer accounts for billing.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Adhered to company guidelines for performance and compliance.
Education
High School Diploma -
Kaukauna High School
Kaukauna, WI06.1994
Skills
- Blueprint Reading
- Schematics Interpretation
- Mechanical Troubleshooting
- Installation and Repair
- Assembly and Production
- Power Tools and Equipment
- Team Leadership
- Continuous Improvement
- Equipment Maintenance
- Inventory Management
- Customer Service
Timeline
Auto Body Technician
Central Oregon Auto Body
01.2024 - Current
Lead Technician
Caliber Collision
06.2021 - 04.2023
Auto Body Technician
Main Auto Body
04.2017 - 06.2021
Delivery Driver
FedEx Ground
04.2010 - 01.2017
Estimator/Parts
Gold Motors
10.2008 - 04.2010
High School Diploma -
Kaukauna High School
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