Brian Bokkes
Lake Elsinore,CA
Summary
Proactive Business Owner specializing in managing day-to-day operations with extensive experience in client relations and operational efficiency. Skilled in staff management, financial oversight, and contract negotiation, leading to increased customer satisfaction and cost reductions. Bringing strong leadership and strategic planning abilities to drive business success and growth.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Owner
Self-employeed
04.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Associate of Arts - Auto/Diesel Repair
Universal Technical Institute
Phoenix, AZ10-1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Project estimating
- Staff Management
- Team Oversight
- Financial Management
- Hiring and staffing
- Attention to Detail
- Customer Service
- Decision-Making
- Team Leadership
- Customer Service Management
- Quality Assurance
- Business Leadership
Timeline
Owner
Self-employeed
04.2019 - Current
Associate of Arts - Auto/Diesel Repair
Universal Technical Institute