Summary
Overview
Work History
Education
Skills
Certification
Qualitiesskills
References
References
Timeline
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Brian Bonanno

Staten Island,USA

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Site Manager

Metro One LPSG
Staten Island, NY
09.2021 - Current
  • Ensure site compliance with all operational procedures established to protect company assets.
  • Maximize efforts towards productivity, identify problem areas, and work with site Loss Prevention to implement solutions.
  • Review incident reports and ensure that they are written to an acceptable level.
  • Assisted with employee terminations by escorting individuals off-site when necessary.
  • Reviewed incident reports for accuracy and completeness before submitting them for review.
  • Managed inventory of keys, locks, badges and other security items; issued replacements as necessary.
  • Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
  • Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
  • Approve and review security staff's worked hours for payroll compliance, and submit to client weekly.
  • Maintain a professional working relationship with managers, Human Resources, and employees from all departments.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Managed staff schedules for shifts and events to minimize overtime costs.
  • Prepare security staff's working schedule weekly.
  • Ensure compliance with Loss Prevention's standard level agreements.
  • Approach all encounters with guests, employees, and contractors in an attentive and courteous manner.
  • Ensure that daily patrols are conducted, maintaining security visibility and logging any concerns.
  • Effectively relay all information involved in emergency situations to the appropriate parties.
  • Mentored new employees on safety protocols, processes and procedures.
  • Interviewed and hired qualified candidates to fill open staff positions.
  • Monitored job progress to ensure quality standards were met.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Supervised security staff on site and provided training as needed.
  • Investigated thefts or losses of sensitive materials or data from the premises.
  • Conducted regular audits of physical security systems including access control systems, CCTV cameras and alarm systems.

Security Supervisor

Metro One LPSG
Staten Island, NY
10.2020 - 09.2021
  • Deliver high-quality customer service through regular contacts and outside clients.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Interact with management to ensure successful daily operations are being met.
  • Maintain security logs, client, and visitor attendance documentation.
  • Point of contact for NYPD or FDNY in case of emergencies/incidents.
  • Address any issues, provide feedback to ensure that the needs of each security officer are being met.
  • Collectively organize team meetings and discuss new protocols.
  • Provide on-site leadership for the security officers assigned to the facility.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Enforce rules, regulations, policies, and procedures.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Provided security team leadership and contributed to on-call duties.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.

Security Officer

Metro One LPSG
Staten Island, NY
08.2019 - 10.2020
  • Monitor and address safety and security conditions on-site.
  • Respond to alarms by investigating and assessing the situation.
  • Protects company assets from internal theft.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Investigate and prepare reports on incidents on site.
  • Inspect bags and employees exiting the facility.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Check restrooms daily for graffiti or product.
  • Patrol building regularly to maintain order and establish a presence.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Completed incident reports to record security or loss prevention incidents.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.

Waiter / Captain

Dyker Beach Golf Course
Brooklyn, NY
09.2015 - 11.2019
  • Greet guests with a smile as they enter and at tables
  • Take food and drink orders as well as serving it
  • Bus tables keeping them clean and getting guests whatever they may want and need
  • Set up for the parties and events including dinner tables and food stations
  • Supervise the food stations and refilling them when necessary, making sure they never run too low as well as coordinating with kitchen staff
  • Supervise and train less experienced waiters helping them reach peak performance and ensuring events and parties run smoothly
  • Breakdown tables and food stations after party concludes
  • Maintaining efficient customer service and making sure guests have the best possible experience and make them feel welcome and wanting to come back

Housekeeper

Estes Park Health – Medical Center
Estes Park, CO
01.2012 - 12.2012
  • Collected all dirty laundry and brought it to be washed
  • Refilled the restrooms with toiletries
  • Swept, cleaned, and mopped resident’s rooms, hallway, and shower rooms
  • Changed the resident’s beds every day
  • Vacuumed and cleaned the Doctor’s office
  • Took out the trash

Education

900-hour Audio Recording and Production Program

Institute of Audio Research
New York, NY
01.2015

The College of Staten Island
Staten Island, New York
01.2014

Skills

  • Teamwork
  • Time management
  • Adaptability
  • Efficiency
  • Multitasking and Organization
  • Problem-Solving
  • Team Leadership
  • Staff Evaluation
  • Emergency Response
  • Shift Scheduling
  • Coaching and Mentoring

Certification

  • New York State Registered Security Guard
  • Pro Tools Certified
  • CPR/AED Certified

Qualitiesskills

  • Excellent customer service and communication skills.
  • Great team worker.
  • Time management skills.
  • Able to adapt to any situation.
  • Complete work in a timely and efficient manner.

References

Available upon request.

References

References available upon request.

Timeline

Site Manager

Metro One LPSG
09.2021 - Current

Security Supervisor

Metro One LPSG
10.2020 - 09.2021

Security Officer

Metro One LPSG
08.2019 - 10.2020

Waiter / Captain

Dyker Beach Golf Course
09.2015 - 11.2019

Housekeeper

Estes Park Health – Medical Center
01.2012 - 12.2012

900-hour Audio Recording and Production Program

Institute of Audio Research

The College of Staten Island

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