Brian Booher
Summary
Strategic Inside Sales Account Manager reputable for ranking among top performers, growing account bases and market share. Surpasses sales quotas, effectively pursuing leads and servicing key accounts. Secures new contracts with major businesses and private clients via quality representation.
Overview
20
20
years of professional experience
Work History
Senior Sales Account Manager
RANDYS Worldwide Automotive
04.2004 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Presented professional image consistent with company's brand values.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Organized promotional events and interacted with community to increase sales volume.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Contributed to team success by helping train and motivate less experienced team members.
- Managed book of business with over 250 regular customers across multiple product lines generating over 3 million dollars in gross profit and continued growth of over 15% year over year..
Social Media Specialist
RANDYS Worldwide Automotive
01.2012 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Designed and implemented social media strategies to align with business goals.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Software Test Specialist
RANDYS Worldwide Automotive
09.2013 - Current
- Carried out tests to identify, report and repair bugs and glitches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Advised developers on problems with databases, performance and other issues.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Team Leader, Sales Operations
RANDYS Worldwide Automotive
09.2014 - 12.2016
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Springfield High School
Springfield, OR06.1996
Skills
- Decision-Making
- Collaborative Team Player
- Time Management and Organization
- Strong Problem Solver
- Results and Deadline-Driven
- Team collaboration
- Pipeline management
- Attention to detail
- Lead generation
- Up-selling strategies
- Customer relationship management
- Data analysis
- Conflict resolution
- Empathy and rapport building
- Sales forecasting
- Account planning
- Manual Testing
- New Feature Testing
- Performance Testing
- Functional Testing
- Cross-Platform Testing
Timeline
Team Leader, Sales Operations
RANDYS Worldwide Automotive
09.2014 - 12.2016
Software Test Specialist
RANDYS Worldwide Automotive
09.2013 - Current
Social Media Specialist
RANDYS Worldwide Automotive
01.2012 - Current
Senior Sales Account Manager
RANDYS Worldwide Automotive
04.2004 - Current
High School Diploma -
Springfield High School
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