Brian Boyd
Dumfries,VA
Summary
Fast-learning and innovative professional with a strong passion for technology and a proven track record in web development and IT support. Demonstrates exceptional problem-solving abilities and thrives in collaborative environments, contributing effectively to cross-functional projects. Continuously stays ahead of industry trends and emerging technologies to drive innovative solutions. Committed to ongoing growth and skill development, with a focus on enhancing capabilities to deliver high-impact results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Web Developer
Self Employed
Dumfries, VA
02.2025 - Current
- Delivered technical support and troubleshooting for customer-facing web development issues, ensuring timely and effective resolution.
- Created custom websites for client-service companies using modern web technologies, improving site performance and supporting business goals.
- Diagnosed and resolved front-end bugs, enhancing overall site functionality and user experience.
- Optimized website performance for speed and scalability, contributing to improved load times and responsiveness.
- Implemented responsive design best practices to ensure seamless user experiences across all devices and screen sizes.
- Conducted cross-browser and cross-device testing to ensure compatibility and consistent performance.
- Managed backend operations to address client requests, resolve technical issues, and maintain website integrity.
- Integrated AI-driven tools to streamline UI framework development and accelerate front-end workflows.
- Applied AI technologies to generate cohesive color themes and modern layouts, enhancing visual appeal and user engagement.
Administrative Assistant (IT-Focused)
TIME Systems LLC
Dumfries, VA
05.2023 - Current
- Provided technical support to users, troubleshooting and resolving a variety of IT issues, including software problems, hardware failures, and network connectivity issues.
- Handled the setup and maintenance of computer systems and peripherals, providing technical assistance to ensure proper functionality and user satisfaction.
- Skilled in identifying and solving diverse IT challenges through comprehensive research, ensuring efficient and effective solutions.
- Handled the technical setup and configuration of server racks, focusing on proper installation, cable routing, and performance enhancement.
- Developed and maintained a company website, including designing and implementing features, updating content, and ensuring optimal performance and security.
- Designed and structured a versatile tech lab, balancing space utilization and technology placement for efficient workflow and collaboration.
- Implemented and maintained an asset tracking system to track the location and status of all company assets, including IT equipment, furniture, and inventory.
- Played a pivotal role in the strategic planning and execution of a multi-floor CAT 6 cabling project, ensuring robust and seamless Wi-Fi coverage across all floors.
- Utilized AI to draft and structure comprehensive proposal outlines, ensuring clarity and alignment with client objectives.
- Utilized AI tools to analyze business workflows and identify opportunities for task automation, improving overall efficiency and productivity.
- Coordinated and facilitated office logistics, including ordering supplies, and managing inventory.
- Led and facilitated meetings to coordinate team efforts, communicate updates, and drive project progress.
- Managed inbound and outbound calls, transferring calls to the appropriate departments and personnel.
- Efficiently managed the delegation of incoming and outgoing mail, ensuring timely distribution and organization.
- Coordinated the preparation and setup of office spaces to ensure a welcoming and functional environment for incoming employees.
- Updated distribution lists to ensure accurate and timely communication with team members.
- Conducted comprehensive audits across departments to enhance service quality and elevate company standards for customer satisfaction.
- Played a key role in the company's CMMI and ISO certification reappraisal, enhancing quality management practices, and ensuring compliance with international standards.
IT Intern
TIME Systems LLC
Dumfries, VA
02.2023 - 05.2023
- Implemented and maintained an asset tracking system to ensure accurate and up-to-date asset data, including asset location, condition, and ownership.
- Supported network and server troubleshooting efforts under CEO supervision, collaborating with a fellow intern to diagnose and resolve technical issues, enhancing system performance and reliability.
- Successfully installed security hardware on doors, enhancing building safety and access control.
- Operated and maintained VR technologies for research and development.
Skills
- IT Support
- Web Development
- AI Integration
- VR
- Asset Management
- Office & IT Operations
- System Administration
- Data Management
Certification
- CompTIA A+
- Apple Device Support (In-progress)
- Security+ (In-progress)
Timeline
Web Developer
Self Employed
02.2025 - Current
Administrative Assistant (IT-Focused)
TIME Systems LLC
05.2023 - Current
IT Intern
TIME Systems LLC
02.2023 - 05.2023