Dynamic Assistant Banquet Manager at Torrance Marriott Redondo Beach, recognized as Wonderful Leader of the Quarter 2024. Achieved 11.6% profit improvement while enhancing guest experience through innovative beverage management and team leadership. Proven track record in event management and employee development, ensuring 100% event success and elevated associate engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Banquet Manager
Torrance Marriott Redondo Beach
Torrance, USA
04.2023 - Current
Wonderful Leader of the Quarter 2024 (Q2).
Banquet Profit improvement 11.6% to budget, and 10.8% improvement over previous year.
Beverage Cost of Sales 31.1% improved when compared to budget.
ESS ITR increased 0.9 points to the brand and 7 points to previous year performance.
Additionally, maintained 100% event successful throughout 2024 and 10.7 point increase F&B Quality and 7.3 point increase in F&B Service.
Elevated Associate Engagement at 91 overall engagement and Leadership at 87.
Focused on guest experience in banquet bars by creating signature drinks, homemade syrups, and elevating presentation.
Solicited and secured private events to the restaurant outlet delivering over $5,000 in ancillary sales during my peak month.
Versed in CI/TY, hotshop, atlas, social tables, evention, windows suite, and clearsky.
Lead Banquet Housekeeping Aide
Torrance Marriott Redondo Beach
Torrance, USA
01.2022 - 04.2023
Oversaw operations of a Banquet Housekeeping aide team of 3 associates.
Supported through multiple roles throughout hotel including: Lead, Banquet Bartender, Banquet Server, Pool Bartender, Restaurant Server and Restaurant Utility Player.
Served as a primary contact for full-cycle communication with group contacts and clients.
Banquet Housekeeping Aide
Torrance Marriott Redondo Beach
Torrance, USA
01.2017 - 01.2022
Was awarded the Rising Star and Employee of the Month 2022.
Executed banquet set-up throughout the years.
Worked with the team to Set-up Banquet Events.
Skills
Event management
Budget management
Vendor negotiation
Menu development
Guest experience
Team leadership
Beverage management
Banquet setup
Employee development
Attention to detail
References
Patrick Maloney, Director of Restaurant, Patrick.Maloney@marriott.com
Cindy Han-Reta, Director of Event Management, Cindy.han-reta@marriott.com
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group