Summary
Overview
Work History
Education
Skills
Languages
Trainings And Skills
Timeline
BRIAN BRAHJA

BRIAN BRAHJA

Bethesda,MD

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

7
7
years of professional experience

Work History

Server

Anthony's Coal Fired Pizza
03.2022 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Aide at Student Center, Virtual Stem LC Host

Montgomery College
02.2022 - 05.2022
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Pool manager and Front desk receptionist

Washington Sports Club
03.2019 - 03.2020
  • Enhanced pool safety by conducting regular inspections and maintenance of equipment.
  • Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
  • Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
  • Increased customer satisfaction with timely resolution of issues and proactive communication.

Center Associate

UPS STORE
02.2019 - 06.2019
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Assisted in training new employees, ensuring a seamless integration into the team.
  • Managed inventory levels effectively, reducing waste and optimizing stock availability.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Handled cash transactions accurately, maintaining proper accounting records for the center.
  • Maintained a clean and organized workspace, contributing to a positive work environment for all staff members.

Warehouse Associate

UNITED STATES POSTAL SERVICE
11.2018 - 01.2019
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.

Cook

CHIPOTLE
09.2018 - 11.2018
  • Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Trained new crew members on proper cooking techniques, food safety practices, and company policies.

Pool Lifeguard

US EMBASSY COMPOUND
05.2016 - 05.2018

Education

Bachelor of Science - Physics

University of Maryland, College Park, MD
12.2024

High School Diploma -

Petro Nini Luarasi , Tirana, Albania
06.2018

Skills

  • HTML
  • JAVASCRIPT
  • C
  • CSS
  • MICROSOFT EXCEL
  • Customer Service
  • Zoom Hosting
  • CPR
  • Facility management
  • Beverage Preparation
  • Food Inspection

Languages

Albanian
English
Italian

Trainings And Skills

CPR Cardiopulmonary resuscitation Course from U.S. Embassy in Tirana, CPR - June, 2017, 2018, Real Estate Business, Business Administration, Driving, Gym, Microsoft Office Package, Mac Book friendly user, CAD, HTML, CSS, C++, JAVA SCRIPT

Timeline

Server - Anthony's Coal Fired Pizza
03.2022 - 08.2023
Aide at Student Center, Virtual Stem LC Host - Montgomery College
02.2022 - 05.2022
Pool manager and Front desk receptionist - Washington Sports Club
03.2019 - 03.2020
Center Associate - UPS STORE
02.2019 - 06.2019
Warehouse Associate - UNITED STATES POSTAL SERVICE
11.2018 - 01.2019
Cook - CHIPOTLE
09.2018 - 11.2018
Pool Lifeguard - US EMBASSY COMPOUND
05.2016 - 05.2018
University of Maryland - Bachelor of Science, Physics
Petro Nini Luarasi - High School Diploma,

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BRIAN BRAHJA