To obtain a position with ample room for growth and opportunity. To establish myself as a real asset to the company for a long term career.
Overview
15
15
years of professional experience
Work History
Security Monitor
02.2025 - 03.2025
Monitor Inmates and perform security checks.
Mandatory overtime.
Record keeping and regular reports.
Pass multiple certifications with the State.
Use of force if needed.
Licensed Life Insurance Agent
01.2024 - 07.2024
Qualified and wrote final expense policies up to $450,000.
Managed and responsible for personal information and secure data.
Responded to up to 30 incoming phone calls a day.
Helped to train new agents while performing multiple tasks at once.
Sales/Leasing Associate
01.2019 - 12.2023
Meeting customers needs in identifying purchasing factors of needs and qualifications on new and used vehicles.
Writing contracts and handling personal identification information.
Responsible for large purchase orders, checks, and wire transfers of up to over $100,000.
Handling customer service needs and readily available solutions for unexpected events on a regular basis.
Time and activity delegation skills.
Manager Sales
Sam's Club
01.2012 - 12.2019
Eight and a half years direct sales experience.
Four years in management as a Sales Leader, overseeing three locations within the Lake county area.
Lead teams to provide excellent customer service experiences while using company sales practices.
Run reports and analyze data.
Maximize opportunities.
Supervised and maintained training for my direct and indirect employees.
Scheduling staff.
Scheduling and running monthly team meetings.
Perform knowledge checks on current promotions.
One on one coaching.
Facilitating personal development growth within my team.
Coordinating monthly team meetings and team building events.
Managed inventory of over $50K-300K.
Recruiting employees.
Met and exceeded monthly and quarterly goals.
Handle escalations with upset customers and find resolutions.
Handle cash, credit, and checks.
Managing Verizon Wireless customers accounts.
Plan changes, upgrading lines, and adding new lines.
Coordinate with Corporate account managers and supervisors.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate
Sam's Club
01.2010 - 12.2012
Selected to day shift.
Assisting members with any needs, merchandising products, operating photo machines, selling and activating cellular service for Verizon, AT&T, and T-Mobile plans.
Tender invoices.
Manage inventory and track department sales.
Met and exceeded department sale quotas.
Education
Bachelor of Science - Public Administration, Criminal Justice, Emergency Management
Orlando, Florida
01.2009
Associates Degree -
Leesburg, Florida
01.2007
Orlando, FL
01.2002
Skills
Public safety awareness
CCTV monitoring
Health and safety compliance
Physical fitness
Written communication
Interpersonal communication
Physical stamina
Attentive and observant
Analytical skills
Task prioritization
Relationship building
Team building
Awards And Accolades
Team Player 2014
Top Producer 2014
Best Advocate Builder 2014
Wow Customer Service 2015
Top Mentor 2015
Best Advocate Builder 2015
Team Leader Most Profit per Handset sold 2015, 2016, and 2017
(R.I.S) Rep Interaction Score 2019, 93%
Reached second highest customer satisfaction rating on our website reviews
Tied most units sold in a month
Timeline
Security Monitor
02.2025 - 03.2025
Licensed Life Insurance Agent
01.2024 - 07.2024
Sales/Leasing Associate
01.2019 - 12.2023
Manager Sales
Sam's Club
01.2012 - 12.2019
Sales Associate
Sam's Club
01.2010 - 12.2012
Associates Degree -
Bachelor of Science - Public Administration, Criminal Justice, Emergency Management