Enjoy physical fitness training
Brian Brim
Winston-Salem,NC
Summary
Hardworking and motivated employee with 16 years of experience in management and a history of turning around low preforming stores. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships.
Overview
21
21
years of professional experience
Work History
Manager
Triad Municipal ABC Board
Winston-Salem, NC
02.2003 - Current
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Created weekly store schedules to keep every shift well-staffed during holidays and busy periods.
- Reviewed employee performance every monthly and delivered constructive feedback to improve weaknesses.
- Maintained thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Business Administration And Management
North Carolina Central University
Durham, NC05.2002
Skills
- Work Planning and Prioritization
- Problem Resolution
- Employee Development
- Staff Training
- Training and Development
- Issue and Conflict Resolution
- Calm Under Pressure
- Professional and Courteous
- Decision Making
- Interpersonal Relations
- P&L Oversight
- Shift Scheduling
Additional Information
- I took pride in turning bad situations into better situations. Such as, bringing low performing stores sales and profit up. While maintaining a strong and ever growing code of ethics and morality.
Interests
Reading historical writings
Having personal downtown
Timeline
Manager
Triad Municipal ABC Board
02.2003 - Current
Bachelor of Arts - Business Administration And Management
North Carolina Central University
Similar Profiles
Ray HughesRay Hughes
Law Enforcement Officer at Mecklenburg County ABC BoardLaw Enforcement Officer at Mecklenburg County ABC Board
Stephanie ThornlowStephanie Thornlow
Chief Financial Officer at City Of Greensboro ABC BoardChief Financial Officer at City Of Greensboro ABC Board
Gregory DavisGregory Davis
Associate Manager at Pitt County ABC BoardAssociate Manager at Pitt County ABC Board