Brian Brown
Warrensburg,Missouri
Summary
Goal-oriented Territory Sales Manager with great pride in exceeding goals and achieving sales quotas. Dedicated to maintaining high level of personal product knowledge and skillfully influencing consumer buying habits. Exercise sound judgment and establish goals to meet aggressive targets.
Overview
21
21
years of professional experience
Work History
Territory Sales Manager-Retail
LP Building Solutions
Kansas City, Missouri
10.2017 - Current
- Uncover, develop and harvest relationships with store pro associates, outside sales representatives, and regional level decision makers as a platform to sell-in products and gain access to critical end-use customers
- Create sales growth and demand for LP building products within Home Depot and Lowe’s by partnering with their outside sales teams
- Responsible for effectively training store personnel and end users
- Work with account field representatives to perform product knowledge seminars
- Provide installation expertise and warranty information to builders and dealers
- Establish relationships with the top installation contractors and building inspectors
- Schedule and attend required contractor training events including Contractor Luncheons, Contractor Conversion Classes, and Pro Events
- Responsible for ensuring accurate internal and external recording via CRM (Sales Force) and reporting of field sales reports, expense reports, and special projects from the Retail Field Sales Manager.
Account Development Manager
PPG Industries
Kansas City, Missouri
06.2016 - 10.2017
- Serviced existing customer accounts assigned to a specified territory, through customer service excellence
- Maintained regular contact with customers to understand needs and to identify business opportunities
- Ensured follow-up and response to customer needs in a timely manner
- Facilitated product recommendations, application, performance and color in response to customer needs
- Developed account planning strategy to cultivate sales of customers with most growth potential
- Utilized APEX sales tool to manage accounts, maintain call logs and contact info, run reports, etc.
- Partnered with Store Managers and other store employees to ensure customers’ needs were met or exceeded
- Worked with the PPG credit department to manage customer debt
- Developed, and nurtured an understanding of customer base, and the segments they service
- Facilitated timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies
Territory Sales Manager-Lowe’s Account
Valspar Corporation
Kansas City, Missouri
03.2013 - 06.2016
- Planned and prioritized sales activities and customer contact towards achieving agreed business aims, including inventory and sales objectives
- Managed product mix and shelf space according to agreed upon R.O.I targets
- Worked closely with store managers and internal business group personnel to meet product assortment goals and overall sales growth goals by store
- Planned and carried out support for local marketing activities and integrated personal sales efforts with other organized marketing activities
- Facilitated product launches, promotions, advertising and product demonstrations
- Monitored and reported on market and competitor activities and provided relevant reports and information
- Led training sessions with store personnel and end consumers to ensure high level of product knowledge and sales techniques
- Conducted outside sales activities and customer contact in the commercial sales market through various communication measures, product demonstrations, and product launches
- Worked closely with internal commercial and business development group personnel to develop commercial sales product knowledge and to focus goals within regional target market and product mix
- Provided high level of customer service in responding to customer complaints
Criminal Justice Instructor
State Fair Community College
Whiteman AFB, Missouri
10.2007 - 03.2013
- Served as instructor within the Criminal Justice Department at State Fair Community College with teaching experience in the following disciplines: Introduction to Criminal Justice, Juvenile Delinquency, Introduction to Corrections, and Criminal Law
- Five years of experience teaching complex concepts to students in a variety of classroom settings
- Received positive feedback from students and colleagues regarding instructional methods which has been demonstrated by instructor evaluations and student participation and performance
- Mentor a diverse population of students in obtaining optimum success in their educational and career goals.
Deputy Juvenile Officer II
Johnson County Juvenile Center
Warrensburg, Missouri
04.2003 - 03.2013
- Originally hired as Deputy Juvenile Officer I for the State of Missouri responsible for enforcing state statutes pertaining to the treatment and rehabilitation of juveniles in Johnson County, Missouri
- Promoted to Deputy Juvenile Officer II role after two years of service, promotion received at earliest point allowed by Missouri State guidelines
- In 2007, began role as senior level Deputy Juvenile Officer, to act as a mentor and experienced consultant to other Juvenile Officers while still maintaining existing job responsibilities
- Managed intake/crisis situations and serve as single point of contact to the public for communicating and providing Juvenile Court services
- Supervised a caseload of juveniles and monitor compliance with Court ordered sanctions and services
- Assessed risk levels to the juvenile and community and formulate an appropriate plan of action to meet the needs of all stakeholders
- Investigated and submit findings to the Court and supervision regarding referrals sent to the Juvenile Court
- Coordinated and conducted training for lower-level Deputy Juvenile Officers and staff
- Created and defined service programs for juveniles and parents on behalf of the Juvenile Court
- Partnered with attorneys, service agencies, and other law enforcement in the community in meeting the needs of the juvenile, their families, and the community
- Recommended appropriate services to juveniles and families with service providers within the community.
Education
Master of Science - Criminal Justice Administration
University of Central Missouri
Warrensburg, MO05-2003
Bachelor of Science - Criminal Justice
University of Central Missouri
Warrensburg, Missouri05-2001
Skills
- Territory and account management
- Partnership Development
- Business growth and retention
- Sales Strategies
- Product sales expertise
- Product Demonstration
- New Account Development
- Territory Growth
Awards
2020 LP Maters Award Recipient for Sales Excellence
2014 Valspar Regional Safety Ambassador
Timeline
Territory Sales Manager-Retail
LP Building Solutions
10.2017 - Current
Account Development Manager
PPG Industries
06.2016 - 10.2017
Territory Sales Manager-Lowe’s Account
Valspar Corporation
03.2013 - 06.2016
Criminal Justice Instructor
State Fair Community College
10.2007 - 03.2013
Deputy Juvenile Officer II
Johnson County Juvenile Center
04.2003 - 03.2013
Master of Science - Criminal Justice Administration
University of Central Missouri
Bachelor of Science - Criminal Justice
University of Central Missouri
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