Python
Brian Brown
San Antonio,TX
Summary
I have learned experienced in troubleshooting computer hardware and software issues in customer-focused environments. I possess comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. I am also skilled in identifying and resolving complex technical problems.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Archery Instructor
Saint Mary's Hall
06.2017 - Current
- Inspected program facilities for potential hazards and broken equipment to promote safety.
- Practiced professional presentation and communication with participants, co-workers and public to promote respectful environment.
- Developed and delivered developmentally appropriate archery program to facilitate engagement.
- Kept campers interested, challenged and attentive to archery using positive reinforcement.
- Promoted classroom safety, collaboration, and best practices.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Maintained clean, safe and secure archery range to reduce injuries or illnesses.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
Education
Associate of Applied Science - Computer Support Specialist
San Antonio College
San Antonio, TX05.2024
Skills
- Technology Integration
- Support Services
- Software Updates
- System Configuration
- Microsoft Windows and Office
- Written Communication
- Issue and Resolution Tracking
- Active Listening
- Time management abilities
- Hardware Evaluations
- Reliability
- Service Desk Team Management
Certification
- CompTIA Security+
- CCNA - Cisco Certified Network Associate
Software
Javascript
Timeline
Archery Instructor
Saint Mary's Hall
06.2017 - Current
Associate of Applied Science - Computer Support Specialist
San Antonio College
- CompTIA Security+
- CCNA - Cisco Certified Network Associate
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