Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Keith Bruce

Hanford,CA

Summary

Practical problem-solver with excellent issue and conflict resolution skills. Highly effective and knowledgeable in process improvement and inventory control. Encouraging manager and analytical problem-solver with a talent for excellent customer relations as well as relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Versatile and efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs. Resourceful and skilled at maintaining order and knowledgeable in public safety procedures, skilled at responding to emergencies, protecting people and property and promoting positive community relations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon Fulfillment Center
11.2024 - Current

State Police Officer

Atascadero
01.2018 - 12.2019
  • Investigated crimes while securing perimeters and accident scenes and identifying and preserving evidence.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity.
  • Patrolled locations to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.

Receptionist

Hacienda HealthCare
06.2014 - 10.2016
  • Drafted professional memos, letters and marketing copy to support business objectives.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Business Manager

Launder Land
02.2005 - 04.2013
  • Managed day-to-day business operations, and public relations.
  • Managed supply and equipment inventory for business according to forecasts and needs.
  • Oversaw all office operations for organization by processing vital documentation.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Kept operations in compliance with federal and state laws.

Business Owner/Operator

Self-employed
05.2008 - 08.2010
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Consulted with customers to assess needs and propose optimal service solutions.
  • Input income and expense details into Microsoft Excel to track business finances and address variances.
  • Learned and remained updated on statutory requirements and regulations.

Education

Associate of Science - Business Administration And Management

San Joaquin Valley College
Visalia, CA
01.2006

No Degree - Police Academy

College of The Sequoias
Visalia, CA
08.2008

Skills

  • Problem resolution
  • Operational improvement
  • Supervision
  • Time management
  • MS Office
  • Documentation and reporting
  • Excellent multi-tasking ability
  • Organizational skills
  • Office management
  • Customer/Client relations
  • Professional demeanor
  • Security awareness
  • Verbal and written communication
  • Decision-Making Abilities

Certification

  • First Aid/CPR Certified

Timeline

FC Associate

Amazon Fulfillment Center
11.2024 - Current

State Police Officer

Atascadero
01.2018 - 12.2019

Receptionist

Hacienda HealthCare
06.2014 - 10.2016

Business Owner/Operator

Self-employed
05.2008 - 08.2010

Business Manager

Launder Land
02.2005 - 04.2013

Associate of Science - Business Administration And Management

San Joaquin Valley College

No Degree - Police Academy

College of The Sequoias
Brian Keith Bruce