Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Work Availability
Accomplishments
Work Preference
Quote
Software
Interests
Timeline
Generic

Brian Bruellman

Roseville,CA

Summary

A results-oriented business professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building, and detailing project information to drive effective processes for operations. Demonstrated ability to motivate staff to maximize productivity and control costs through the most effective use of manpower and available resources. As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. Ability to instill the motivation and vision to achieve company goals and objectives surpassing productivity expectations while maintaining the integrity, quality, safety, and customer service throughout the entire quality management process. Experienced in sales, marketing, business development, and IT operations procedure and process structuring and implementation to propel and accelerate business growth and profitability, while reducing costs, and improving service. Accomplished at creating and analyzing forecasting, projection, profit and loss, and other budgeting reports, while implementing the appropriate metrics, and best business practices and improvements. Successful in conceiving, designing, and implementing strategic and tactical plans; administration and tracking of budgets and progress to plans; and establishing and advancing processes to meet and exceed company goals and objectives. Proficient at devising and executing marketing campaigns using print, electronic, and social media to increase revenues. Competent in training managers and employees to empower them with the tools to skillfully exceed customer expectations while providing the highest levels of customer service and customer satisfaction. Effectively creates a positive, fun, and motivational work environment, advancing exceptional productivity, and greater employee gratification and satisfaction. Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager HOA Operations

Vail Resorts
08.2023 - Current
  • Oversee 16 HOAs in Keystone along with 3 HOAs in Breckenridge
  • Cultivate relationships with each board in each market
  • Create profitability studies for each HOA to maximize business opportunities with each partner and make the correct structural decisions for the overall business
  • Coordinate with each manager weekly to ensure projects and tasks are on budget and on schedule
  • Ensure monthly financial reports for each HOA are sent timely
  • Attend monthly board meetings and Annual meetings to ensure the teams are operating as effectively as possible
  • Shop Insurance for each HOA to ensure all are covered with the lowest premium possible
  • Ensure insurance premiums are paid monthly and quarterly for all Keystone HOAs
  • Meet with primary insurance agents to stay on top of the movements of the insurance market
  • Meet with board presidents quarterly to understand where each team can Improve
  • Attend resort leadership meetings in each market to help drive messaging and efficiencies to each of the teams
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

General Manager of West Keystone

Vail Resorts
09.2022 - 08.2023
  • Oversee 12 HOAs, 3 managers along with Housekeeping and Maintenance Operations
  • Attend and oversee monthly and annual HOA meetings
  • Prepare monthly financial statements for different HOAs
  • Meet will HOA managers weekly to make sure their tasks and projects are completed timely and on budget
  • Create profitability studies on each HOA to maximize profitability with each partner
  • Attend weekly leadership meetings to gain the pulse of the resort
  • Monitor GX scores weekly to make sure the teams are providing great service
  • Coordinate with housekeeping staff to make sure they are staffed appropriately for large groups and day-to-day operations
  • Coordinate with maintenance staff to make sure they are prioritizing work orders for guest solutions and profitability
  • Meet with revenue team to discuss rental strategies and adjust rental pricing for optimal capacity and profitability

Senior Community Association Manager

Vail Resorts
08.2021 - 09.2022

Oversee 16 HOAs and 4 managers on the West end of Keystone Resort

  • Attend and oversee monthly and annual meetings
  • Prepare monthly financial statements for different HOAs
  • Attend weekly leadership meetings to gain the pulse of the resort
  • Attend annual corporate retreats
  • Preparing for Camp II in June, July and August
  • Help problem solve Issues managers have with their associations Oversee projects for 16 associations to make sure th are completed according to schedule

Senior Vacation Rental Manager

Vail Resorts
08.2020 - 08.2021
  • Oversee 150 properties and 4 managers at Keystone Resort
  • Responsible for the retention of owners and growing the territory as much as possible
  • Meet with department managers on a weekly basis to make sure everyone is operating on the same level as expected by company policies
  • Meet with potential new owners to explain the rental program and its services
  • Review billing statements on a monthly basis to ensure there are no mistakes on owners’ statements

Vacation Rental Manager II

Vail Resorts
06.2019 - 08.2020
  • Oversee 150 properties at Keystone Resort
  • Responsible for the retention of owners and growing the territory as much as possible
  • Meet with department managers on a weekly basis to make sure everyone is operating on the same level as expected by company policies
  • Meet with potential new owners to explain the rental program and its services
  • Review billing statements on a monthly basis to ensure there are no mistakes on owners’ statements

Education

M.S. - Information Systems

University of Phoenix

B.A. - Communications Studies

Indiana State University

B.S. - Marketing and Advertising

Indiana State University

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Team Leadership
  • Staff Management
  • Customer Relations

Certification

CMCA (Certified Manager of Community Associations)

References

  • Andrea Walsh, 970.496.4283, Senior Director of Hospitality, Keystone
  • Julie Koster, 970.333.1847, Director of SAVRM and CLARA
  • Paige Sims, 970.455.8632, Senior Director General Manager, One Ski Hill Place

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.

Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time off

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Software

Power BI

Coupa

IQware

Word

Excel

Appfolio

Powerpoint

IQtrac

Interests

Baseball

Skiing

Golf

Reading

Music

Timeline

General Manager HOA Operations

Vail Resorts
08.2023 - Current

General Manager of West Keystone

Vail Resorts
09.2022 - 08.2023

Senior Community Association Manager

Vail Resorts
08.2021 - 09.2022

Senior Vacation Rental Manager

Vail Resorts
08.2020 - 08.2021

Vacation Rental Manager II

Vail Resorts
06.2019 - 08.2020

B.A. - Communications Studies

Indiana State University

B.S. - Marketing and Advertising

Indiana State University

M.S. - Information Systems

University of Phoenix
Brian Bruellman