Brian Burdett

Work History

Providence St. Joseph Health

Burleson, TX

01.2010 - 02.2020

Accounted for 5 moderate to large complex enterprise-wide projects
Managed 15 projects through standard project lifecycle
Primary point of contact between facility leadership and resource managers for all IS teams
Developed project plans with standardized PM tools
Accountable for working with and facilitating processes to accomplish program and project objectives
Planned and organized project activities in standardized, cost effective and productive manner to achieve satisfaction from project sponsors
Facilitated strategic planning with customers.
Met project deadlines without sacrificing build quality or workplace safety
Updated operational methods and oversaw accounting procedures for improved efficiency
Maintained relationships with material vendors to lower costs and diversify capabilities
Achieved project deadlines by coordinating with contractors to manage performance

Providence St. Joseph Health

Beaverton, OR

01.2002 - 04.2006

Collaborated with team of 7 developers, 5 architects, and over 50 analysts in delivering technical requirements and testing for implemented functionalities
Designed, built, tested, and supported new applications and modules for customers in diagnostic imaging service line
Provided support in constructing relationships within customer base to provide opportunity for expansion and growth
Collaborated with developers, analysts and project managers to expedite incident resolutions
Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows
Installed, configured and provided ongoing configuration management for 10custom applications
Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business
Participated in on-site requirements gathering sessions and translated client requirements to determine project scope
Translated client requirements into configuration requirements
Participated in on-site requirements gathering sessions
Involved in all testing procedures and wrote test cases and scenarios for development team
Interacted with clients to resolve issues and answer software-related questions
Prepared in-depth reports for each project managed and updated documentation as changes occurred

Barco Medical Imaging Systems

Beaverton, OR

04.2001 - 04.2006

Delivered exceptional level of service to each customer by listening to concerns and answering questions
Prepared hardware and software documentation for customers and other support engineers.
Helped streamline repair processes and update procedures for support action consistency.
Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Configured hardware, devices and software to set up over 100 work stations for annual shows across country.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes