Brian Campanale
Westminster,MA
Summary
Insightful Residential Construction Professional and Highly Experienced Residential Construction Client Representative dedicated to identifying and cultivating team members skills and talents while simultaneously building and managing a positive and enjoyable client experience. Polished in implementing continuous enhancements through identifying areas of improvement, building and maintaining successful business systems. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools and other team members experience to ensure success. Dedicated and focused Client Service Specialist and Project Manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals while remaining focused on ensuring that our clients experience while working together is positive and enjoyable from beginning to end. Flexible, detail-oriented and adaptive team player with expertise in identifying and mentoring in areas where other team members need help developing through encouragement and training to build confidence and succeed professionally.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Whitney Street Home Builders LLC
Southborough, MA
03.2022 - Current
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
- Monitored progress against established goals and objectives.
- Prioritized tasks and assignments to maintain project momentum and meet critical deadlines.
- Organized meetings with key personnel to discuss upcoming tasks and deliverables.
- Provided mentorship and guidance to junior project team members.
- Participated in brainstorming sessions focused on generating innovative ideas for future initiatives.
Owner
Self-Employed
Westminster, MA
05.2021 - 03.2022
- Resolved any issues or discrepancies encountered during course of construction in an efficient manner while keeping client informed accordingly.
- Assisted customers in selecting finishes, fixtures, appliances. for their homes.
- Delegated work to staff, setting priorities and goals.
- Coordinated between team members including architects, engineers, designers. as required throughout the build process.
- Collaborated with clients throughout the entire design and build process from start-to-finish ensuring satisfaction with end results.
- Kept production team moving forward for progress in daily site operations.
Roofing Consultant
Adam Vaillancourt Roofing and Construction
Milford, NH
05.2020 - 05.2021
- Prepared and delivered appropriate presentations on products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Developed and implemented strategies to meet sales quotas.
- Maintained accurate records of customer interactions and transactions.
President
Pier 3 Builders LLC
Westminster, MA
02.2014 - 05.2020
- Established relationships with key clients, while maintaining existing customer base.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives that resulted in increasing business revenue 300% in four years.
- Hired, trained, and mentored staff members to maximize productivity.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Executed on-time, under-budget project management to adhere to project road map.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Led strategic planning and execution to drive company growth and profitability.
- Conducted regular performance reviews and made adjustments to align with strategic objectives.
Education
Associate of Arts -
Mount Wachusett Community College
Gardner, MA09-1999
Skills
- Work flow planning
- Residential construction
- Staff training and mentoring
- Client relations
- Procedure development
- Presentations
- Verbal and written communication
- Relationship building
- Task prioritization
- Business process re-engineering
- Project feedback data
Certification
- Massachusetts Unrestricted Contractor Supervisor License
Timeline
Project Manager
Whitney Street Home Builders LLC
03.2022 - Current
Owner
Self-Employed
05.2021 - 03.2022
Roofing Consultant
Adam Vaillancourt Roofing and Construction
05.2020 - 05.2021
President
Pier 3 Builders LLC
02.2014 - 05.2020
- Massachusetts Unrestricted Contractor Supervisor License
Associate of Arts -
Mount Wachusett Community College
Similar Profiles
David DeSimoneDavid DeSimone
Project Manager at Home Sweet Home Builders LLCProject Manager at Home Sweet Home Builders LLC
Kevaleah WeirKevaleah Weir
Placement at Whitney Street SchoolPlacement at Whitney Street School
Joey HitzelJoey Hitzel
Finish Trim Carpenter at Barden Home Builders LLCFinish Trim Carpenter at Barden Home Builders LLC
Alexander PagliughiAlexander Pagliughi
Senior Global Product Manager at ZOLL Medical CorporationSenior Global Product Manager at ZOLL Medical Corporation
Sophia CampanaleSophia Campanale
Delivery Driver at Door DashDelivery Driver at Door Dash