Motivated Lead Maintenance Technician with team leadership experience and attention to detail when performing repairs and maintenance work. Expert in electrical systems, plumbing, air conditioning repairs. Talented in training new employees and assisting during daily tasks. Successful performing all preventive maintenance and emergency repairs quickly by prioritizing tasks and objectives.
Overview
24
24
years of professional experience
Work History
Lead Maintenance Technician
ICT Rentals
09.2016 - Current
Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
Collaborated with outside contractors for larger scale projects, ensuring quality workmanship and adherence to project timelines.
Streamlined inventory management processes to maintain adequate stock levels of commonly used repair parts and supplies while minimizing waste and cost overruns.
Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
Implemented cost-saving measures by identifying opportunities for more efficient use of resources or alternative repair methods without sacrificing quality.
Assisted in the training and development of new maintenance staff members, sharing best practices and technical knowledge to ensure consistent service levels across the team.
Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
Performed minor wall repair, installed drywall, and applied wallpaper.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Installed new locks, door handles, and door closers.
Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
Followed instructions from supervisor regarding daily job tasks and duties.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Warehouse Manager
Williams Contracting Inc
01.2009 - 03.2016
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
Communicated regularly with cross-functional teams to improve coordination between departments.
Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Developed safety programs to protect workers and reduce injuries.
Organized records of vehicles, schedules and completed orders.
Assistant Manager
MMA Carpet Cleaning & Restoration
04.2000 - 08.2009
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Associate of Science - Business Administration And Management
El Centro College
Dallas, TX
Skills
Plumbing
Electrical Maintenance
Masonry Repairs
Air Compressors
Electrical Work
Lighting
Flooring Work
Groundskeeping
Mechanical Troubleshooting
Lockout and Tagout Procedures
Vendor Coordination
Plumbing Repairs
Painting
Equipment Installation
Electrical Repair
Budgeting and cost control
Project management
Painting and drywall
Safety protocols
Inventory management
Customer service
Preventive maintenance
Supply Management
Documentation
Parts Replacement
Maintenance Scheduling
Tool Management
Safety Awareness
Gas Detection
Apartment Maintenance
Service-Oriented Mindset
Problem Solving Ability
Hand and Power Tools
Subcontractor Management
Maintenance Recordkeeping
Timeline
Lead Maintenance Technician
ICT Rentals
09.2016 - Current
Warehouse Manager
Williams Contracting Inc
01.2009 - 03.2016
Assistant Manager
MMA Carpet Cleaning & Restoration
04.2000 - 08.2009
Associate of Science - Business Administration And Management