Seasoned Operations and facilities Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
26
26
years of professional experience
Work History
Operations Manager
All My Sons Moving And Storage
Richmond , VA
01.2020 - 01.2022
Identified and resolved unauthorized, unsafe or ineffective practices.
Devised processes to boost long-term business success and increase profit levels.
Partnered with vendors and suppliers to effectively manage and budget.
Advanced productivity KPIs by leading trainings on procedures and safety practices.
Supervised daily operations of multi-million dollar Moving operation.
Facilities Manager
St Edward Epiphany Catholic School
Richmond, VA
01.2013 - 01.2020
Responded to building emergencies and managed repairs.
Investigated problems and determined appropriate remedies.
Maintained HVAC, temperature control, electrical and building automation systems.
Analyzed building control and HVAC system performance and recommended improvements.
Performed start-up functions on systems based on project plans, specifications and contract documents.
Documented records on pricing, energy consumption and activity reports.
Oversaw all aspects of equipment installation, maintenance, and repair.
Drove continuous improvement of processes and systems operation.
Managed projects totaling $2.7 million in one summer break.
Managed relationships with Catholic Church who owned property
Managed and maintained IT system
Created and maintained relationships with outside contractors,
Evaluated facility operations and personnel for safety and health regulations compliance.
Business Owner/Operator
MAD-DOM LLC
Richmond, VA
09.2007 - 01.2015
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as principal stakeholder over organization's complete operations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Kept all building areas and equipment functional and well-organized to promote business performance.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Police Officer
Chesterfield County Police
Chesterfield , VA
09.2005 - 01.2009
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses and damage to property.
Answered emergency calls for help from citizens and business owners.
Secured crime scenes, gathered evidence and questioned witnesses.
Apprehended offenders and conducted interviews and interrogations.
Gathered necessary information for court appearances and testified as witness under oath in court.
International Police Liason Officer
DynCorp International
Baghdad, IRAQ
09.2006 - 09.2007
Maintained knowledge of latest requirements and support strategies.
Increased program outreach by building strong relationships with tribal elders and community.
Forged and cultivated productive relationships with community members and potential partners.
Generated comprehensive reports regarding incidents, events and important business matters.
Developed key training program that improved US military and partner force capabilities
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Police Officer
NYPD
NY, NY
09.2000 - 09.2005
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses and damage to property.
Answered emergency calls for help from citizens and business owners.
Secured crime scenes, gathered evidence and questioned witnesses.
Patrolled assigned areas to prevent and detect roadway crimes.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Conducted preliminary investigations at scenes of major crimes.