Brian Canfield
Webster,NY
Summary
Information security and IT operations professional with expertise in governance initiatives and identity management. Developed Key Risk Indicators and enhanced operational workflows, fostering collaboration among security and technology teams to optimize user experience and compliance.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Security Governance & Compliance Analyst
Paychex
Rochester, USA
11.2023 - 10.2025
- Supported SOX and ISO 27001 governance initiatives by developing and maintaining security whitepapers, policies, process documentation, and control documentation to ensure compliance.
- Administered access certifications and entitlement reviews in SailPoint IdentityIQ to support identity governance and compliance requirements.
- Supported development of Key Risk Indicators (KRIs) and reporting metrics used by leadership for risk monitoring and governance oversight.
- Identified opportunities for process improvements within GRC workflows, facilitating enhancements through change requests, testing, and UAT activities.
- Developed Jira queries and dashboards to enhance visibility into Agile project progress, governance initiatives, and operational workflows, facilitating better decision-making.
- Assisted with troubleshooting access-related issues and coordinating resolutions across security, audit, and technology teams.
Senior Business Intelligence Analyst
Paychex
Rochester, USA
12.2020 - 11.2023
- Developed reports and dashboards using Power BI, ServiceNow, and Splunk to support operational, compliance, and governance initiatives.
- Collaborated with technical and business teams to gather requirements and troubleshoot reporting issues, delivering scalable reporting solutions.
- Collected and analyzed data from multiple enterprise systems to support operational reporting and decision-making.
- Created tools and reporting solutions enabling teams to independently query and analyze business information.
- Led process improvement and workflow automation initiatives, enhancing operational efficiency and reporting accuracy.
Senior Data Governance Analyst
Paychex
Rochester, USA
06.2013 - 12.2020
- Led and supported access reviews, data access controls, and governance processes for enterprise applications and systems.
- Led user security initiatives project for key business applications and operational process changes, enhancing data governance.
- Served as application owner designate for multiple enterprise systems, overseeing troubleshooting, documentation, testing, and process updates.
- Developed and maintained process documentation, technical knowledge resources, and workflow guidance to support internal teams.
- Mentored new team members through hands-on training, process walkthroughs, and knowledge transfer activities.
IT Support Specialist
Paychex
Rochester, USA
01.2008 - 01.2013
- Delivered Tier 1 IT support for internal users, addressing service requests, troubleshooting issues, managing tickets, and resolving access-related problems.
- Resolved user account, authentication, and account lockout issues while coordinating escalations with technical support teams.
- Supported users with enterprise applications, providing remote access assistance and general technical troubleshooting.
- Facilitated communication between business units and IT teams, ensuring prompt resolution of service requests.
- Received the HDI Analyst of the Year award for outstanding customer support, service quality, and contributions to the IT service desk team.
Education
Bachelor of Science - Philosophy
University of Rochester
Rochester05-2006
Bachelor of Science - Economics
University of Rochester
Rochester, NY05-2006
Skills
- Identity Governance & Administration (IGA)
- SailPoint IdentityIQ
- Governance, Risk & Compliance Platforms
- RSA Archer
- Workiva
- Security Monitoring
- Splunk
- IT Service & Workflow Platforms
- ServiceNow
- Atlassian Suite
- Jira
- Confluence
- Bitbucket
- SharePoint
- Automation & Development
- PowerShell
- SQL
- HTML/CSS
- Testing & Development Tools
- Postman
- Google Chrome Developer Tools
- Business & Workflow Tools
- Microsoft Power Platform
- Power Apps
- Power Automate
- Productivity Tools
- Microsoft Office
- Excel
- Word
- Access
- PowerPoint
Certification
- CompTIA Security+
- Lean Six Sigma Green Belt
Timeline
Security Governance & Compliance Analyst
Paychex
11.2023 - 10.2025
Senior Business Intelligence Analyst
Paychex
12.2020 - 11.2023
Senior Data Governance Analyst
Paychex
06.2013 - 12.2020
IT Support Specialist
Paychex
01.2008 - 01.2013
Bachelor of Science - Philosophy
University of Rochester
Bachelor of Science - Economics
University of Rochester