Brian Cardoso
Turlock,CA
Summary
Accomplished Area Manager with a solid track record at Amazon, emphasizing team management and process improvement. Proven skills in data analysis and employee training contributed to increased operational efficiency and effective conflict resolution. Experienced in using VBA and Excel to enhance reporting and streamline workflows.
Overview
8
8
years of professional experience
Work History
Area Manager I
Amazon
Tracy, CA
03.2022 - Current
- Responsible for managing a team of warehouse associates and getting Customers their orders on time and in full.
- Training of new managers and ensuring they have the tools to complete and get out the customer orders without barriers and making sure that their needs are addressed so they can focus on their jobs.
- Manage the flow of work in my department to ensure our part of the process is complete. I work closely with my peers to complete tasks with minimum downtime to complete them.
Program Developer
Amazon
Tracy, California
08.2021 - 02.2023
- Developed software applications to enhance operational efficiency across multiple teams.
- Collaborated with cross-functional teams to gather requirements and design solutions.
- Implemented automated testing frameworks to improve software quality and reliability.
- Analyzed user feedback to refine application features and functionality.
Data Analyst
Amazon
Tracy, CA
03.2020 - 03.2021
- Conduct IRDR research to identify root causes for defects found in SOX IRDR counts, and use said research to develop action plans to coach AAs and prevent future defects.
- Use IRDR research to report on current trends within the FC, and compare week-to-week data to sites across the region and network.
- Build SQL queries to perform data pulls, and format data to utilize for large adjustment research, formulate process changes, and bridge defect/transaction trends.
- Build Excel tools to perform website scrapes (HTML/JSON) to allow for quick and efficient data reporting.
- Utilize tools such as Task Scheduler to establish autonomous reporting and write VBA/VBS scripts to send reports through Chime webbooks.
- Report on daily metrics and AA trends/feedback to assist operations in bridging gaps with standard work.
OB Problem Solve PA (Process Guide)
Amazon
Tracy, CA
03.2018 - 03.2019
- Monitored quarterly defect trends and engaged top offenders in STUs.
- Assisted all OB Problem Solvers with any issues that required escalation or cancellation.
- Tracked quality of slam lines hourly and immediately addressed any irregular kick out patterns.
- Led the Force Pick project allowing pick to route totes directly into afe induct lanes for quick delivery of force picks.
- Created a Excel Macro to help with social distancing staffing throughout afe ensuring balance of pack walls.
Education
High School Diploma -
Central Valley High School
Ceres, CA06-2017
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Python
- SQK
- Team management
- Process improvement
- Data analysis
- Employee training
- Performance management
- Relationship building and management
Languages
English
Native/ Bilingual
Spanish
Limited
Portuguese
Native/ Bilingual
Timeline
Area Manager I
Amazon
03.2022 - Current
Program Developer
Amazon
08.2021 - 02.2023
Data Analyst
Amazon
03.2020 - 03.2021
OB Problem Solve PA (Process Guide)
Amazon
03.2018 - 03.2019
High School Diploma -
Central Valley High School