Brian Carl

Work History

7-Eleven Inc

Sacramento, CA

- 01.2024

Oversee daily store operations, supervise employees and manage inventory for $2,688,000 annual sales
Arranged and organized staff work schedules to guarantee proper coverage for peak business hours
Educated and trained staff to equip with knowledge about products, customer service and store policies
Recruit, train develop and motivate employees
Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members
Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer
Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures
Planned optimal workflow through successful scheduling and task delegation
Conducted inventory analysis to determine optimal stock levels
Controlled costs consistently to effectively eliminate waste and increase profits
Merchandised products beautifully with attractive displays to quickly move stock.

Red House Art & Jewelry Gallery

Graeagle, CA

03.2007 - 10.2021

Owned and operated a successful boutique art gallery in a seasonal resort town
Recruited, trained and coached employees
Created, organized and managed all aspects of the business
Developed and cultivated relationships with artists, collectors and the business community
Served on the boards of the Graeagle Merchants Assoc and the Lost Sierra Chamber of Commerce
Also was an independent business consultant for the SBDC, Small Business Development Center
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Dalin Jewelers

Elk Grove, CA

07.2001 - 04.2007

Oversaw daily business operations, managed 10-person team to achieve goals and vision of a privately owned Fine Jewelry store
Responsible for recruiting, training and coaching to maximize sales and P/L goals
Increased sales from $1million per year to $2 million by creating and maintaining the best possible team and customer culture experience which lead to achieving stretch goals
Managed profit goals against budget and prior year, keeping controllable costs within budget
Prepared staff work schedules and assigned specific duties
Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
Established and implemented departmental policies, goals, objectives and procedures in concert with owners
Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.

Sterling, Inc, Galleria Of Jewelry

Sacramento, Roseville, CA

06.1987 - 07.2001

Managed a team of 20-25 sales associates to achieve maximum sales generation for a 5000sq ft, $5 million free standing full-service jewelry store
Lead a team of 5 department managers to coordinate day to day operations of staffing, coaching, inventory management, supervision of sales, office and loss prevention personnel
Created a culture of superior customer relations and satisfaction
Promoted from store manager at the Kay Jewelers location where my team and loyal customers increased sales from $550,000 to $1.5 million during my tenure
Reported to Sr VP of Operations – responsible for day-to-day operations
Achieved or exceeded sales goals and gross margins
Lead and coached 5 area managers
Recruited, trained, coached, and appraised 20-25 associates to create a productive team-oriented work environment
Promoted customer service standards and resolved issues to create a superior customer experience
Recruited team members for maintaining adequate staffing levels according to projected sales
Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss
Established and maintained proactive human resource functions, complying with labor regulations
Executed sales and operational activities, producing results that met or exceeded business plan