Brian Carl
Retail Leadership
Blairsden,CA
Summary
Detail-oriented professional with excellent communication, interpersonal and entrepreneurial skills. I can be relied upon to help your company achieve its goals and increase brand awareness. Results-oriented with years of experience and a proven knowledge of sales generation, team productivity, exceptional customer experiences. I am looking forward to using my abilities to successfully be the perfect candidate for the Store Manager position I am also a Certified Food Safety Manager.
Overview
36
36
years of professional experience
3
3
Certifications
Work History
Store Leader
7-Eleven Inc
Sacramento, CA
02.2023 - Current
- Oversee daily store operations, supervise employees and manage inventory for $2,688,000 annual sales.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Recruit, train develop and motivate employees.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Planned optimal workflow through successful scheduling and task delegation.
- Conducted inventory analysis to determine optimal stock levels.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Merchandised products beautifully with attractive displays to quickly move stock.
Owner / Manager
Red House Art & Jewelry Gallery
Graeagle, CA
03.2007 - 10.2021
- Owned and operated a successful boutique art gallery in a seasonal resort town
- Recruited, trained and coached employees
- Created, organized and managed all aspects of the business
- Developed and cultivated relationships with artists, collectors and the business community
- Served on the boards of the Graeagle Merchants Assoc and the Lost Sierra Chamber of Commerce
- Also was an independent business consultant for the SBDC, Small Business Development Center.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
General Manager
Dalin Jewelers
Elk Grove, CA
07.2001 - 04.2007
- Oversaw daily business operations, managed 10-person team to achieve goals and vision of a privately owned Fine Jewelry store
- Responsible for recruiting, training and coaching to maximize sales and P/L goals
- Increased sales from $1million per year to $2 million by creating and maintaining the best possible team and customer culture experience which lead to achieving stretch goals
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Prepared staff work schedules and assigned specific duties
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Established and implemented departmental policies, goals, objectives and procedures in concert with owners
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
General Manager / Manager
Sterling, Inc, Jared Galleria Of Jewelry
Sacramento And Roseville, CA
06.1987 - 07.2001
- Managed a team of 20-25 sales associates to achieve maximum sales generation for a 5000sq ft, $5 million free standing full-service jewelry store
- Lead a team of 5 department managers to coordinate day to day operations of staffing, coaching, inventory management, supervision of sales, office and loss prevention personnel
- Created a culture of superior customer relations and satisfaction
- Promoted from store manager at the Kay Jewelers location where my team and loyal customers increased sales from $550,000 to $1.5 million during my tenure
- Reported to Sr VP of Operations – responsible for day-to-day operations
- Achieved or exceeded sales goals and gross margins
- Lead and coached 5 area managers
- Recruited, trained, coached, and appraised 20-25 associates to create a productive team-oriented work environment
- Promoted customer service standards and resolved issues to create a superior customer experience
- Recruited team members for maintaining adequate staffing levels according to projected sales
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss
- Established and maintained proactive human resource functions, complying with labor regulations
- Executed sales and operational activities, producing results that met or exceeded business plan
- Customer Relations
- Sales Leadership
- Focus and Follow-Through
- Effective Working Relationships
Skills
Employee management
undefinedCertification
Certified Food Safety Mnager
Timeline
Certified Food Safety Mnager
02-2023
Store Leader
7-Eleven Inc
02.2023 - Current
Owner / Manager
Red House Art & Jewelry Gallery
03.2007 - 10.2021
General Manager
Dalin Jewelers
07.2001 - 04.2007
General Manager / Manager
Sterling, Inc, Jared Galleria Of Jewelry
06.1987 - 07.2001
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